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Why AI Fails Without a New Operating Model with Kelley Steven-Waiss

Why AI Fails Without a New Operating Model with Kelley Steven-Waiss

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Your AI tools aren't broken. Your operating model is. Meg Bear and Amy Wilson sit down with Kelley Steven-Waiss, Founder of Novaworks, former CHRO, founder of Hitch (acquired by ServiceNow), and author of Valley Girls, to explain why so many AI pilots stall — and what great leaders do differently. Kelley shares why adding new tech on top of old ways of working leads to poor results, how to design a system of work that includes people, agents, and robots, and why she believes the CHRO role should evolve into Chief Work Officer. In this episode, you’ll learn: * Why AI fails when the operating model stays the same * How to map strategy to work before you add new tools * What strong AI leadership looks like in practice * How founders build resilience and the muscle for rejection About Kelley: Kelley Steven-Waiss is Founder of Novaworks, an AI-native system for managing the total workforce. She served as CHRO for 13 years, founded Hitch, and writes on leadership and the future of work. About the show: The Meg and Amy Show with former tech executives Meg Bear and Amy Wilson — bold takes on AI, leadership, and the future of work. References: https://home.paworld365.com/events/26sfo https://www.ikonaanalytics.com/ https://www.themegandamyshow.com/ https://www.stratechi.com/six-sigma/ https://www.linkedin.com/in/davewright2?trk=public_post_feed-actor-name https://www.linkedin.com/in/briansolis https://www.linkedin.com/in/kelleystevenwaiss https://www.amazon.com/Infinite-Visionary-Transform-Businesses-AI-Forward-ebook/dp/B0GZLNRLMS #AILeadership #FutureOfWork #ExecutiveLeadership #MegAndAmyShow #EnterpriseAI #WomenInLeadership
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