• Managing "AI-Generated Work Bloat"
    Jan 25 2026
    You’ve probably heard of something called AI. It seems everyone is talking about it. The question is: how will this affect our productivity, and what can we do to ensure we are ready for the likely changes this year? That’s what I’m answering this week. Links: Email Me | Twitter | Fac ebook | Website | Linkedin Take the Time Sector System Course Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack The Working With… Podcast Previous episodes page Script | 402 Hello, and welcome to episode 402 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. Unless you’ve had the fortune to avoid seeing the news over the last few years, you may have come across something called AI. It seems to be everywhere today. Just yesterday, I got a big update to Evernote, and it was all about AI. Todoist, my task manager of choice, is also on board with AI with their dictation tool called “Ramble”. All great tools, all giving us the potential to collect and organise more. I use AI a lot myself. It helps me brainstorm ideas, create subtitles for my YouTube videos, and write the video descriptions, which I hated doing myself. And it is a phenomenal research tool. I can import my analytics from my blog, this podcast or my YouTube videos and ask it to tell me what is resonating with my community. Then that helps me to decide what the next best content will be. Yet, with all this, there are some downsides. One of which is that I noticed last year that many of my coaching clients were seeing an increase in the number of tasks they had in their task managers. It wasn’t until recently that I realised where many of these tasks were coming from. Many companies are rolling out AI-supported meeting summaries. AI is particularly good at this. It listens in to the meeting and, at the end, produces a summary of what was discussed and a list of action steps to be taken following the meeting. Some of the more sophisticated versions of this will break down by who is responsible for which task. Superb! Or is it? What I’ve discovered is that AI is like that annoying new recruit who wants to impress by doing far more work than is necessary. It will turn a 10-bullet-pointed summary into a 20-page report, only for the recipient to return it to a bullet-pointed summary. It reminds me of that wonderful quote from Winston Churchill: “This report, by its very length, defends itself against the risk of being read.” Yet, from a productivity perspective, what AI is doing is creating a lot of tasks. So much so that it has now been given its own term: “AI-generated work bloat”, or a less friendly version: “AI-generated Work slop”. So, what can we do to “defend” ourselves from this AI-generated work bloat? Well, there are a few things we can do that will allow us to take advantage of AI’s incredible abilities, yet still keep our workloads within limits without it slowly becoming overwhelmed with a lot of “work slop”. That nicely brings me on to this week’s question, and that means it’s time to hand you over to the Mystery Podcast Voice for this week’s question: This week’s question comes from Robert. Robert asks, Hi Carl, I haven’t heard you talk much about AI. Do you have any thoughts on how to get the most out of the new AI tools without them becoming overwhelming? Hi Robert, thank you for your question. AI is certainly causing some issues in the time management and productivity space. Yet, it is also helping many people to get better organised. It is like all new technology. There is an initial period in which we try everything to determine where the new technology can help us most. I remember when email became a thing. There was a lot of nervousness about it initially. I was working in a law firm at the time, and the legal profession in the UK was reluctant to adopt email, even though its benefits over snail mail were obvious. There were fears over privacy and client confidentiality. Eventually, we adopted it, and when we did, it rapidly became an instant messaging portal. Clients who sent an email began expecting an instant reply and quickly called us if they did not receive one within a few minutes. Fortunately, we had not at that stage entered the smartphone era and were able to explain to clients that when we were out of the office, we were unable to check our emails. However, email became the new way of communicating, and it soon created a cascade of stuff for us to process and organise, eating up more valuable time—time we didn’t have then, let alone today. I see the same thing happening with AI today. We are trying to adopt AI in so ...
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    17 mins
  • How to Build a Searchable Archive for Your Personal and Work Documents
    Jan 18 2026
    Albert Einstein once said, “Organised people are just too lazy to go looking for what they want.” And I think he makes a very good point. Links: Email Me | Twitter | Fac ebook | Website | Linkedin Mastering Digital Notes Organisation Course The File Management Course Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack The Working With… Podcast Previous episodes page Script | 401 Hello, and welcome to episode 401 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. Last week’s episode on what to keep in your notes sparked a lot of follow-up questions around the concept of how to organise notes and digital files. In many ways, this has been one of the disadvantages of the digital explosion. Back in the day, important documents were kept inside filing cabinets and were organised alphabetically. Photos were mostly kept in photo books, which were then thrown into boxes and hidden under beds or in the attic. The best ones were put in frames and displayed on tables and mantelpieces—something we rarely do today. And notebooks, if kept, were put at the bottom of bookshelves or in boxes. The limiting factor was physical space. This meant we regularly curated our files and threw out expired documents. The trouble today is that digital documents don’t take up visible physical space, so as long as you have enough digital storage either on your computer’s hard drive or in the cloud, you can keep thousands of documents there without the need to curate and keep them updated. Eventually, it becomes practically impossible to know what we have, where it is, or even how to start finding it if we do know what we want to find. So, before I continue, let me hand you over to the Mystery Podcast Voice for this week’s question. This week’s question comes from Julia. Julia asks, “ Hi Carl, I listened to your recent podcast episode on what to keep in your notes, and it got me thinking. How would someone go about organising years of digital stuff that has accumulated all over the place? Hi Julia, thank you for your question. A couple of years ago, I became fascinated with how the National Archives in Kew, London, handles archiving millions of government documents each year. Compared to us individuals, this would be extreme, but they have hundreds of years of experience in this matter, and my thinking was that if anyone knew how to manage documents, they would know. What surprised me was that they maintained a relatively simple system. That system was based on years and the department from which the documents originated. So, for example, anything that came from the Prime Minister’s office last year would be bundled together under 2025. It would then be given the prefix PREM. (They do use a code for the years to help with cataloguing, as the National Archives will be keeping documents from different centuries) Upon further investigation, the reason they do it this way is that older documents are most likely searched for by year. Let’s say I was writing a book on British disasters in the 20th century, and I wanted to learn more about the Aberfan Disaster, where a coal slag heap collapsed, crushing the village of Aberfan in Wales. All I would need to know would be the year, and a simple Google search would give me that. From there, I could search the National Archives for HOME 1966. That search would indicate the Home Office files for 1966. (The year the disaster happened) I would also know that the disaster happened in October, so I could refine my search to October dates. If we were to use a system similar to the one the National Archives uses to organise its documents, we would create parent folders by year. You can then go through your documents wherever they are and, using your computer’s ability to detect when a document was created, have it show your list of files by when they were created. That way, all you need to do is select all files from a given year and move them into their appropriate year folder. Now, when I do this, I notice that I have files going back to 2015. The next step would be to allocate time each week to review your year folders and organise the documents into topic folders. For example, anything related to insurance can be placed in an insurance folder. How deep you go after that will depend on you. I don’t go any further than that. I have three insurance documents. Car, health and home insurance. And given that these are now organised by year, if, in the unlikely event, I need to retrieve my 2019 health insurance documents, it would be very easy to find them. I would suggest starting at the current year ...
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    16 mins
  • Mastering GAPRA: A Simple Structure for Your Digital Life
    Jan 11 2026
    WOW! We’ve reached the 400th episode of this podcast. I’d like to thank all of you for being here with me on this incredible journey. And now, let us begin. Links: Email Me | Twitter | Fac ebook | Website | Linkedin Join the Time And Life Mastery Programme here. Use the coupon code: codisgreat to get 50% off. Download the Areas of Focus Workbook for free here Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack The Working With… Podcast Previous episodes page Script | 399 Hello, and welcome to episode 400 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. 15 years ago, I remember being excited to find Ian Fleming's explanation of how to write a thriller. I saved the text of that article from the Internet directly into Evernote. As I look back, I think that is probably my favourite piece of text that I've saved in my notes over the years. This morning I did a little experiment. I asked Gemini what Ian Fleming‘s advice is for writing a thriller. Within seconds, Gemini gave me not only the original text but also a summary and bullet points of the main points. Does this mean that many of the things we have traditionally saved in our digital notes today are no longer needed? I’m not so sure. It’s this and many similar uses of our digital note-taking applications that may no longer be necessary And that nicely brings me on to this week’s topic, and that means it’s time for me to hand you over to the Mystery Podcast Voice for this week’s question. This week’s question comes from Ricardo. Ricardo asks, Could you discuss more about note-taking in your podcast, as I have difficulties regarding how to collect and store what’s important? Hi Ricardo. Thank you for your question. When digital note-taking apps began appearing on our mobile phones around 2009, they were a revelation. Prior to this innovation, we carried around notebooks and collected our thoughts, meeting notes and plans in them. Yet, given our human frailties, most of these notebooks were lost, and even if they were not, it was difficult to find the right notebook with the right notes. Some people were good at storing these. Many journalists and scientists were excellent at keeping these records organised. As were many artists. And we are very lucky that they did because many years later, those notebooks are still available to us. You can see Charles Darwin’s and Isaac Newton’s notebooks today. Many of which are kept at the Athenaeum Club in London, and others are in museums around the world. It was important in the days before the Internet to keep these notebooks safe. They contained original thoughts, scientific processes and information that, as in Charles Darwin’s and Isaac Newton’s case, would later form part of a massive scientific breakthrough. Darwin’s journey on HMS Beagle was a defining moment in scientific history. It provided the raw data and observations that would eventually lead to his theory of evolution by natural selection. That was published some twenty years after his journey in his book On the Origin of Species by Means of Natural Selection. During Darwin’s five-year journey around the world, he filled 15 field notebooks with observations and sketches—these were roughly the same size as the iconic Field Notes pocket notebooks you can buy today. Additionally, he kept several Geological Specimen Notebooks. These were slightly larger than his field notes notebooks. He used these primarily to catalogue the fossils and rocks he collected Darwin also kept a large journal during his travels, which he used to record data and incidents. These were all original thoughts and observations. Today, all that information is freely available on the internet and, of course, in books. What’s more, with AI tools such as Gemini and ChatGPT, finding this information today is easy. I, like many people today, rarely use internet searches for information. I simply ask Gemini. This means there’s no point in saving this information in my digital notes. All my searches are saved within the Gemini app, as they are in ChatGPT and Claude. But your original thoughts, ideas and project notes are unique. It’s these you want to keep in your digital notes. Much like Charles Darwin and Isaac Newton wrote down their thoughts and observations, your thoughts, observations and ideas should be collected and stored. When Darwin travelled on the Beagle, he was 22 years old. When he published The Origin of Species, he was 45. And perhaps, like Darwin, not all your ideas today will have an immediate practical purpose. But if you don’t keep them, they never will. ...
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    15 mins
  • Standards vs. Motivation: How to Live Your Life on Your Own Terms in 2026
    Jan 4 2026
    “Most people overestimate what they can achieve in twelve months and underestimate what they can accomplish in a decade.” I first heard that quote from Tony Robbins, and it completely changed my approach to yearly goals. I stopped setting ‘New Year’s resolutions’ and began looking further ahead to see what I could do over the next twelve months that would move me closer to my longer-term dreams and goals. In this week’s special episode, I will share with you why smaller steps over the next twelve months will do so much more for you than trying to do something big and scary that you ultimately fail at. Let’s go. Links: Email Me | Twitter | Facebook | Website | Linkedin Join the Time And Life Mastery Programme here. Use the coupon code: codisgreat to get 50% off. Download the Areas of Focus Workbook for free here Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack The Working With… Podcast Previous episodes page Script | 399 Hello, and welcome to episode 399 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. What are the mistakes most people make when it comes to goals and resolutions for the New Year? Well, the simple answer is that they overcomplicate things and try to do too much in one year. Let me explain. Like most people, I used to set New Year’s resolutions when I was growing up. At various times in my life, they included losing weight and getting fit, quitting smoking, saving money and many more. And, again, like most people, I failed miserably every time. What Tony Robbins’ quote made me realise is that I was failing because none of these resolutions were connected to my long-term goals or vision. I was in my twenties, and I believed I was immortal. It wasn’t until I reached my early thirties that three-day hangovers convinced me that I wasn’t immortal after all. It wasn’t until I’d settled down, married and begun to see a life ahead of me that I started to wonder if I could control that life and the direction it would go in. And yes, I could. And so can you. But you do need to know what kind of life you want to be living in ten or twenty years. Hope is not a good strategy. It’s no good carrying on as you are and “hoping” you will one day reach the goals and the life you’ve always wanted to live. To achieve that, you will need to take action. To give you an example of what I mean. I want to be active well into my eighties and nineties. I long admired Prince Philip, the late Duke of Edinburgh. He died in 2021, just a couple of months short of his 100th birthday. And yet he remained active throughout his eighties and nineties, being one of the hardest-working members of the Royal family. The Queen allowed him to retire at 97. How did Prince Philip maintain his strength and endurance? He did something called the 5BX every morning for eleven minutes. 5BX is a series of body-weight exercises you can do anywhere that was developed by the Royal Canadian Air Force in the 1940s to keep their servicemen fit, healthy and strong. I highly recommend you search for the original Royal Canadian Air Force instructional video on YouTube and watch it. It seems so quaint by today’s standards. He also walked miles and miles every day, ate small portions of food based on a traditional balanced diet, limited his alcohol intake, and went to bed and woke up at the same time each day. If we were to break that down into daily activities, it was simple and doable. Because he was able to do it every day—even when he was travelling—it meant there were few excuses he could use not to do it. You wake up, and after a few minutes, do your 5BX session, shower, have a small, healthy breakfast, and get on with your day, taking every opportunity to walk. And you do it every day. Tie that to going to bed and waking up at the same time each day, and you would be setting yourself up for a long, healthy, active life. And in that, there is nothing complicated or time-consuming. There are also no goals involved. It’s just a shift in your daily routine, so these activities become part of your daily routine. Although I would suggest you use January as a “test”. Often, we read or listen to something, think it’s a good idea and then find that because of our circumstances, we struggle to make it work. That doesn’t mean it cannot work. It means we need to rethink the routine and make a few changes so it works for us. I remember reading Robin Sharma’s The 5 AM Club and thought it was a good idea. And it was a good idea in 2016. I could get to bed at a reasonable time. Then I started my productivity work ...
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    13 mins
  • The Best Way to Get Consistent With Your Morning Routine
    Dec 21 2025
    "The first ritual you do during the day is the highest leveraged ritual, by far, because it has the effect of setting the mind and setting the context for the rest of your day." — Naval Ravikant or was it Eben Pagan? I don’t know, but it’s a great quote to begin today’s episode. Links: Email Me | Twitter | Facebook | Website | Linkedin Join the Time And Life Mastery Programme here. Use the coupon code: codisgreat to get 50% off. Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Time Sector System 5th Year Anniversary The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack The Working With… Podcast Previous episodes page Script | 398 Hello, and welcome to episode 398 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. Your morning routine is one of the best ways to create a productive day. If you were to wake up at the very last moment, rush around your home getting ready while trying to sip your hot coffee, and rush out the door to catch the train to work, you’ve started the day in a stressed state, and you’re likely to stay stressed all day. It’s not a great way to begin the day. If you were to start the day with a set of routines that you follow every day, two things would happen. The first is that you have no decisions to make, which preserves your decision-making powers—powers that diminish throughout the day. And the second is that the routine itself allows you to slow down. However, as with all things good for us, we can take it to extremes, which can create stress in itself. I remember in 2017, I began doing Robin Sharma’s 5 AM Club. This is where you wake up at 5:00 AM, do twenty minutes of sweaty exercise, twenty minutes of planning, and twenty minutes of learning. It’s a great routine, but unfortunately for me, in 2018, I began coaching, which meant I was doing calls late at night, significantly reducing the sleep I was getting. I found myself walking around all day like a zombie. I decided to stop doing the 5 AM Club routine and develop my own, which I’ve stuck with for seven years now, and I still love my mornings. And with that said, let me hand you over to the Mystery Podcast Voice for this week’s question. This week’s question comes from Teagan. Teagan asks, In my morning routine, I take care of my pets, check my home budgeting app, then have breakfast and coffee while doing my email sort. My daily planning is done the night before. The problem is that I don't want to transition to getting dressed and starting work after doing this routine. It takes me 3 hours or more to get going. I'd like to do some physical activity, but this would make the morning even longer. Do you have any tips on moving more efficiently through the morning? Hi Teagan, thank you for your question. I think the simple answer would be to include getting dressed as part of your morning routine. However, before you get there, I think there may be an issue in your routine. Three hours is too long for a morning routine. Let me explain. Imagine you had a flight to catch at 7:00 AM. It takes you 90 minutes to get to the airport, and you need to allow 2 hours for check-in and getting to your gate. That would mean you need to leave your house at 3:30 AM. If your morning routine takes three hours, you would need to start your day at 12:30 AM. Therefore, dangerously reducing your sleep time. Most people think of doing their morning routines when everything is normal. Unfortunately, “normal” is not a consistent state of affairs for most of us. It may happen 90% of the time, but when we develop our morning routines, we need to consider the 10% of days when it doesn’t and how we will start the day on those days. The “perfect” morning routine is a routine you do 100% of the time. This would be your starting point. I’ve found that a morning routine of around 45 minutes is realistic. This means that even on days when you need to start your day earlier than usual, there are few excuses you can use not to do your routine. Although hopefully you won’t need “excuses” for not doing it. Your morning routine should be something you look forward to doing. It gives you a reason to jump out of bed, not crawl out. It should be built around things you enjoy doing. To give you an example, my morning routine is: Wake up and put the kettle on.Drink a glass of lemon juice water while the kettle is boiling.Make a pot of Yorkshire Tea.Wash my face and brush my teeth.Then, sit down at my desk, with my mug of tea, open my journal and begin writing. Finally, open my email and clear my inbox. In total, that takes me about 40 to 50 minutes. It depends on how much I write in my journal....
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    13 mins
  • Overcoming Project Freeze: How to Start When You Feel Stuck
    Dec 14 2025
    "I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the Moon and returning him safely to the Earth." That was President John Kennedy in 1961, speaking at the Joint Session of Congress. It is possibly the best example of a project statement ever made. Links: Email Me | Twitter | Facebook | Website | Linkedin Join the Time And Life Mastery Programme here. Use the coupon code: codisgreat to get 50% off. Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Time Sector System 5th Year Anniversary The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack The Working With… Podcast Previous episodes page Script | 397 Hello, and welcome to episode 397 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. Starting projects. It can be tough. Where do you start? Where will you find the time? And what do you need to do? These are just some of the questions you will find yourself asking. Yet the biggest obstacle to completing a project on time is overthinking and over-planning. Thinking about and planning a project are not the same as working on one. Working on a project is doing something that moves it forward. Decorating your bedroom will require paint and brushes. The only pre-project decision you need to make is what colour. The first two steps, therefore, are: Decide what colour to paint the bedroomBuy paint and brushes I would add a third decision: when. When will you do it? Once you’ve done those three things, you’re ready to go—no more planning, no more thinking. Just get on and start. Yet, that’s not how most projects go, is it? There’s thinking, planning, then creating tasks in your task manager, and if it’s a work project, a meeting, then perhaps another meeting. Often, by the time a project is conceived, 80% of the time required to complete it gets spent on thinking, planning, and meetings. And that brings us nicely to this week’s question—a question about finding ways to reduce the thinking and planning time. So, let me now hand you over to the Mystery Podcast voice for this week’s question. This week’s question comes from Phil. Phil asks, “Hi Carl, how do you work on complex projects?” I find I spend a lot of time planning a project, end up with a long list of things to do, and when it comes to starting, I freeze. It’s as if I don’t know where to start. Do you have any tips on handling this type of problem? Hi Phil, thank you for your question. “Project freeze” is a common problem for many people. I suspect this stems from the belief that every aspect of a project needs to be planned before starting. Yet, for many projects, this would be impossible. Imagine you were part of NASA in May 1961, and you’d just heard President Kennedy’s speech at the joint session of Congress about why the US should put a man on the moon and bring him back safely to earth before the end of the decade. At that time, NASA was struggling to get even the smallest of rockets into space—the idea of sending astronauts to the moon and back was a pipe dream. Yet a group of incredible people at NASA in 1961 took on the challenge. Instead of planning every single step they thought would be needed to complete the project, they looked at what they already knew, the obstacles they would need to overcome, and the first steps. That gave birth to the Mercury space mission. The Mercury programme was not to put a man on the moon; its objectives were to orbit a crewed spacecraft around Earth, study the human ability to function in space, and ensure the safe recovery of both the astronaut and the spacecraft. Before they could reach the moon, they needed to understand how humans cope in space. So the project’s objective was to send a man into Earth’s orbit. The key was to get started, and they did this by listing out the obstacles they needed to overcome first. They then worked out how to remove those obstacles. Now, I know our projects are unlikely to be as big as sending someone to the moon and back, but we can adopt the same approach that NASA used to work on our projects. Even small projects can adopt this approach. Let’s say you were asked to do a presentation on the likely effects of AI on your company’s business over the next five years. Where would you start? For something like this, there would be several phases. The first would be to research and gather information. For this, the task would likely be to find out who to ask or what to read. Okay, when will you do this? Here’s the key point. It’s no good just deciding what needs to be done first. You need to make it intentional, and to do that, you will need ...
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    15 mins
  • The Chaos Trap: How to Reclaim Control in a Busy Environment
    Dec 7 2025
    "In an age of speed, I began to think, nothing could be more invigorating than going slow. In an age of distraction, nothing can feel more luxurious than paying attention." — Pico Iyer How do you feel when you have nothing to do but enjoy your surroundings? Where nothing is urgent, and you can enjoy the moment you are in? Never felt it? Maybe that’s a problem you need to fix. Today’s world makes us feel that everything must be done now, yet it doesn’t. If you were to slow down, step back from time to time to think, you’d get a lot more important things done and eliminate much of what is unnecessary. Links: Email Me | Twitter | Facebook | Website | Linkedin Join the Time And Life Mastery Programme here. Use the coupon code: codisgreat to get 50% off. Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Time Sector System 5th Year Anniversary The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack The Working With… Podcast Previous episodes page Script | 396 Hello, and welcome to episode 396 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. Slow down. There, I’ve said it. If there were one distinguishing characteristic of those who control how they spend their time and when, it would be that they are slow. Not in a negative way, more in an intentional way. They meet their deadlines, are never late for appointments and have clearly had time to read through the meeting preparation notes. Even in one of the most stressful occupations, that of being a special forces soldier, they are trained to slow down. The US Navy SEALs have the expression “slow is smooth. Smooth is fast”, and I know from talking with former members of the UK Special Forces that a large part of their training is focused on slowing down and being deliberate with their actions. Of course, the problem here is that when you’re faced with twelve urgent Teams messages, you have five missed calls from an important customer, and your next appointment is about to start, the last thing your instincts will tell you to do is to slow down. Yet it is precisely in those situations that slowing down and being intentional about what you do next is what you do. Slowing down calms your over-anxious mind, and when your mind is calm, you make better, more rational decisions. And slowing down is what this week’s question is all about. So, to kick us off, let me hand you over to the Mystery Podcast Voice for this week’s question. This week’s question comes from Hanna. Hanna asks, Hi Carl, I work in a very busy Pharmaceutical company, and from the moment I step through the door at work, it feels like chaos. My phone never seems to stop ringing, and my Teams feed looks like it’s alive. It’s always moving! The day’s a blur. What can I do to slow things down and regain some control? Hi Hanna. Thank you for your question. One of the things I’ve learned is that we do have control over the speed of the day. I know often it feels like we don’t, but we do. The reason is that we always have choices, even when it often feels like we don’t. You can choose to answer your phone or let it run to voicemail. You can choose to answer those urgent Teams messages immediately or not, and you can choose to go to the staff rest area and make yourself a nice cup of tea. Unfortunately, it’s natural for us to head straight into the storm of those phone calls and messages. And when we do that, we start conditioning ourselves to do it consistently. Yet maybe the best thing you can do is pause, make that cup of tea, and strategically plan your approach. This is often what I call the tactical retreat. Step back, pause, and look at what’s currently on your plate and your most important tasks for the day. However, you will only be able to do that if you can move from being a firefighter to becoming a fire prevention officer. Firefighters charge straight into every issue with only one intention: putting the fire out. Fire prevention officers: pause, look at the bigger picture, and seek ways to prevent the fires from starting in the first place. In all companies, you need both types of people. You’re not going to prevent every crisis or urgent issue. Yet many can be prevented. I gave one example in last week’s episode. If you have ten equally urgent messages to reply to, you’re going to have to choose which one to respond to first. If you don’t have a process or a strategy for handling that situation, you will panic. Panicking slows you down because the act of panicking creates a lot of activity, yet nothing happens to deal with the messages. The strategy I suggested was to use the first-in-first-out approach. Deal with the oldest...
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    15 mins
  • Is Time Management Actually a Waste of Time?
    Nov 30 2025
    "The mind is like water. When it's turbulent, it's hard to see. When it's calm, everything becomes clear." — Kobe Bryant Kobe Bryant was definitely onto something when he spoke those words. If you’re not in control of your commitments and have no idea what needs to be done next, you’re going to be stressed. And stress, like turbulent water, makes it hard to see where you should be spending your time. Links: Email Me | Twitter | Facebook | Website | Linkedin Join the Time And Life Mastery Programme here. Use the coupon code: codisgreat to get 50% off. Get Your Copy Of Your Time, Your Way: Time Well Managed, Life Well Lived The Time Sector System 5th Year Anniversary The Working With… Weekly Newsletter Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes Subscribe to my Substack The Working With… Podcast Previous episodes page Script | 395 Hello, and welcome to episode 395 of the Your Time, Your Way Podcast. A podcast to answer all your questions about productivity, time management, self-development, and goal planning. My name is Carl Pullein, and I am your host of this show. What’s the point of learning how to be more productive and to be better at managing our time? Are we not just shuffling work around—work that will need to be done at some point anyway? Well, yes and no. Historically, people went to work, often in factories, where they performed repetitive manual labour. When their workday finished, they “downed tools”, clocked out and went home. As there were no TVs or smartphones, people often played cards or board games with their families, read books or went to the pub. It was easy to leave work at work. It was easy to manage our time. There was personal time and work time, and the two did not mix. Today, it’s very different. Most of you listening to this podcast will likely be working in what is commonly called “knowledge work’ jobs. You’re not hired for your muscles. You’re hired for your brain. And this causes us a problem. Manual labour meant you did a hard day’s work, and when you went home, you could forget about work. In knowledge work, it’s not so easy to stop your brain from thinking about a work problem. I remember when I worked in a law firm, I caught the bus home and often spent most of the journey thinking about an issue with a client and trying to figure out the simplest way to solve the problem. In the past, people would have looked forward to getting home to their families. When you’re mentally distracted in that way, it’s hard for you to switch off and enjoy that time with your family and friends. Today, it also means there’s no barrier—except our own willpower—to sending an email or a Teams message at any time of the day or night. In the past, the factory gates were locked, or someone else was doing your job on the night shift. It wasn’t possible to work beyond your regular working hours. Time management was much easier. Not so today. And that nicely leads us to this week’s question. And that means it’s time to hand you over to the Mystery Podcast Voice. This week’s question comes from Michael. Michael asks, Hi Carl, I’ve spent years struggling with time management, and it’s got to the point where I think there’s no point. As hard as I try, there’s always something that needs to be done, and I never get a chance to finish anything and end up with everything being urgent. Is there any point to all this time management and productivity stuff? Hi Michael, thank you for your question. In many respects, you might be right that managing time, or at least trying to, is a waste of time. (I think there might be a pun there) As I alluded to, with knowledge work and the explosion of communication tools over the last few years, things that could have waited a day or two now seem to have to be dealt with immediately. It’s not that the task is suddenly urgent; it’s a combination of people’s expectations and the delivery system. The problem here is that no matter how fast the delivery system becomes—or other people’s expectations— we are human. We can still only do one thing at a time. That is not going to change in our lifetime. And that’s where to start—understanding that you, as an individual, can only work on one thing at a time. In other words, if you have ten equally urgent messages to reply to, you’re going to have to choose which one to respond to first. Now, you could come up with a complex, convoluted system for deciding which message to respond to first, or you could adopt a more straightforward first-in-first-out approach. Start with the oldest and work your way through your list of messages. What are we talking about here—perhaps a ten-minute delay for you to get to a particular message? Does ten minutes really matter? You’re not trying to save someone’s life in an emergency room, are you? Messages are often more ...
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    16 mins