Episodes

  • Winning in the field with game changing strategies using CRM & geo-analytics
    Jan 16 2026

    Sergey Shurygin, Founder & CEO at Mapsly, talks about how reps can ace their field sales game with geo-analytical tools. Understand how having accurate and updated data can help you win more in the field and how AI can help you take care of the mundane tasks while you focus on selling. Tune in now!

    Learn more about Zoho CRM’s integration with Mapsly here.

    Follow us on Instagram @zoho_crm for the latest updates.

    Got questions? Write to us at: zohocrmpodcast@zohocorp.com

    Check out past episodes on our bulletin page.

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    19 mins
  • Call deliverability unplugged: Data, dials, and the art of optimization
    Jan 16 2026

    Chris Sorensen, CEO of Phoneburner, elaborates on how businesses can turn cold calls into a sales win. We discuss best practices to improve call deliverability, how to avoid being marked as spam, and the ultimate pitch for cold calls. Tune in to learn more!

    Know more about Zoho CRM’s integration with Phoneburner here.

    Follow us on Instagram @zoho_crm for the latest updates.

    Got questions? Write to us at: zohocrmpodcast@zohocorp.com

    Check out past episodes on our bulletin page.

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    26 mins
  • Unlocking Insights from Unstructured content
    Jan 16 2026

    Marc Fenner, Director of Business Development at Box, talks about how unstructured content is a goldmine of insights waiting to be discovered. Explore ways in which organizations efficiently manage their content and how you can get the most out of it. Tune in to learn more!

    Know more about Zoho CRM’s integration with Box here.

    Follow us on Instagram @zoho_crm for the latest updates.

    Got questions? Write to us at : zohocrmpodcast@zohocorp.com

    Check out past episodes on our bulletin page.

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    26 mins
  • When bots talk business: The ethics of AI in sales conversations
    Aug 28 2025

    Nitin Seth, CEO & Co-Founder of SMS Magic and Conversive discusses the future of customer conversations in the age of AI. We discuss where businesses should draw the line on automation and the ethical questions that face businesses today. Tune in to learn more!

    Learn more about Zoho CRM’s integration with SMS Magic here.

    Follow us on Instagram @zoho_crm for the latest updates.

    Got questions? Write to us at : zohocrmpodcast@zohocorp.com

    Check out past episodes on our bulletin page.

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    24 mins
  • Boost CRM adoption and build field accountability that sticks
    Aug 6 2025

    Matthew Sniff is the Founder and Chief Product Officer at Map My Customers talks about how businesses can boost CRM adoption with field sales reps. Matthew elaborates on the advantages of logging activities by sales reps and how companies can make CRM updates feel less like a chore to their employees. Tune in to learn more!

    Learn more about Zoho CRM’s integration with MapMyCustomers here.

    Follow us on Instagram @zoho_crm for the latest updates.

    Got questions? Write to us at : zohocrmpodcast@zohocorp.com

    Check out past episodes on our bulletin page.

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    25 mins
  • How to Motivate & Manage Outside Sales in an Uncertain Economy
    May 2 2025

    Steve Benson, CEO and Founder of Badger Maps talks about how businesses can manage their outside sales in an uncertain economy. He highlights how modifying your messaging and sales strategy alongside empowering your sales people with the right tools can help businesses get ahead of their competition in a challenging economy. Tune in to learn more!

    Learn more about Zoho CRM’s integration with BadgerMaps here.

    Follow us on Instagram @zoho_crm for the latest updates.

    Got questions? Write to us at : zohocrmpodcast@zohocorp.com

    Check out past episodes on our bulletin page.

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    28 mins
  • The Future of Email Marketing: Tips for Success in 2024
    Mar 18 2024

    Brian Minick, COO of ZeroBounce, elaborates on email delivery versus deliverability, types of emails, and how bad data within CRM can jeopardize your business. Find out about the latest email marketing rules for 2024 brought in by Google and Yahoo to boost your sender scores, and stay ahead of your competition with better sender reputation.

    Learn more about Zoho CRM’s integration with ZeroBounce here.

    Follow us on X (Twitter) @zohocrm for the latest updates.

    Write to us at : kassanndra.mr@zohocorp.com

    Check out past episodes on our bulletin page.

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    34 mins
  • CRM lessons from a niche travel industry
    Jan 30 2022

    Darren Burn, Founder of OutOfOffice and MD of TravelGay.com, shares his journey about paving the way for equality in the travel industry and insights about the technological divide that exists between airlines and travel agencies. He dives into CRM specifics that have enabled the growth of his business and enriched his experience as a software user.

    Follow us on Twitter @zohocrm for the latest updates

    Write to us at : kassanndra.mr@zohocorp.com

    Check out blogs and past episodes on our bulletin page.

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    34 mins