1. How to download the versatile application?
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When the versatile application is downloaded and introduced on your gadget, the Direct Express symbol will be added to your gadget.
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TIP: This Mobile application will just work with Direct Express cards that start with 5115 63.
2. How to sign into the portable application?
TIP: If you have previously made a Username and Password to get to your record on the web , utilize similar qualifications to Sign in to the portable application:
Open the Direct Express App on your gadget
Click on "Sign in"
Enter your User ID
Enter your Password
Click: Sign In
3. How to Activate your Direct Express Card utilizing portable application?
TIP: If your Direct Express card isn't dynamic, you can utilize the versatile application to enact your card.
Open the Direct Express App on your gadget
Click on "Initiate/Register Card"
Enter your 16 digit Card Number
Enter Card Number
TIP: This versatile application is for cardholders whose card number starts with 5115 63. You can snap and hold the "eye" symbol on the right hand side of Card Number, to see and check the card number you recently entered.
Select two mentioned security pictures in the crate underneath to check.
Click on each picture
TIP: Once you select the two pictures the "Following" button will become orange, permitting you to move to the subsequent stage.
Click Next.
The versatile application will request that you enter data for your Card Account Verification.
Enter Security Code (or CVV )
Click Done
TIP: The security Code or CVV, is the 3-digit code at the rear of your card to one side of the mark board
Enter the last 4 digits of your SSN
Click Done
Click: Next
The portable application will presently request that you Set New PIN for your card:
4. How to Set your Direct Express Card PIN?
TIP: PIN can't have rehashed or sequenced numbers (ex. 1111, 1234, 4321). Continuously keep your PIN secure and don't impart it to anybody.
Enter "New PIN". Click on the principal digit to start entering your PIN
Click Next
Enter "Affirm New PIN". Click on the main digit under to start entering Confirm New PIN
TIP: Your PIN should be 4 digits. The incentive for your New PIN and Confirm New PIN should be same.
Click Next
Click on "Set PIN"
Your card will currently be initiated, and you will get a "Card Activated Successfully!" message
Click OK
5. How to Register (make your login certifications) utilizing portable application?
TIP: If this is your first-time signing into your record through the Web or the Mobile application, you should Register your card and make login certifications for yourself.
Open the Direct Express App on your gadget
Click on "Actuate/Register Card"
The versatile application will request that you enter card data:
Enter your 16-digit card number in the top segment.
TIP: This versatile application is for cardholders whose card number starts with 5115 63.
You can snap and hold the "eye" symbol on the righthand side of the Card Number, to view and check the card number you recently entered.
Select two security pictures in the container underneath
Click on each picture
TIP: Once you select the two pictures the "Following" button will become orange, permitting you to move to the subsequent stage.
Click Next.
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