Showing results for "Call Center" in Marketing

Running a call center is tough. Leading a sales team is a challenge. And there is the fun of having a call center sales team. In each episode, Jason Cutter and Oliver Catt will cover topics that are a part of running a call center sales operation, and provide you how to’s, ideas, and new perspectives on how to create success with your team. The show is a replay of the Call Center Confidence with Cutter & Catt weekly live broadcast. So in each episode, you will hear them go through an agenda/topic…or not…depending on what happens. It is raw, unscripted, sometimes funny, sometimes awkward,...

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!