Showing results for "Communication and Culture" in Forecasting & Strategic Planning
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Escape Velocity
- Free Your Company's Future from the Pull of the Past
- Written by: Geoffrey A. Moore
- Narrated by: Rick Adamson
- Length: 6 hrs and 6 mins
- Unabridged
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“Readthis book to learn how to create a company as powerful as Apple.”—Guy Kawasaki,former chief evangelist of AppleInEscape Velocity Geoffrey A. Moore, author of the marketing masterwork Crossingthe Chasm, teaches twenty-first century enterprises how to overcome thepull of the past and...
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Escape Velocity
- Free Your Company's Future from the Pull of the Past
- Narrated by: Rick Adamson
- Length: 6 hrs and 6 mins
- Release Date: 06-09-11
- Language: English
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₹1,366.90 or free with 30-day trial
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Strategic Customer Service
- Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Written by: John Goodman
- Narrated by: Mark Smeby
- Length: 8 hrs and 31 mins
- Unabridged
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Any organization can win more customers and increase sales if they learn to be more strategic with their customer service. When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn...
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Strategic Customer Service
- Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Narrated by: Mark Smeby
- Length: 8 hrs and 31 mins
- Release Date: 05-02-19
- Language: English
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₹1,544.55 or free with 30-day trial
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Nincompoopery
- Why Your Customers Hate You--and How to Fix It
- Written by: John R. Brandt
- Narrated by: John R. Brandt
- Length: 4 hrs and 13 mins
- Unabridged
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CEO and award-winning business writer John R. Brandt offers concrete examples of how any organization can innovate in ways that delight customers and attract top-level talent. Nincompoopery--terrible customer service, idiotic business processes, and soul-crushing management practices--surrounds...
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Nincompoopery
- Why Your Customers Hate You--and How to Fix It
- Narrated by: John R. Brandt
- Length: 4 hrs and 13 mins
- Release Date: 16-07-19
- Language: English
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₹1,201.19 or free with 30-day trial
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