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On the art of policy communications. With a focus on what this means in an EU context. By the team at Bump, a creative consultancy specialised in policy communications.

In a fascinating account combining policy expertise with compelling on-the-ground reporting, Susan Crawford reveals how the giant corporations that control cable and Internet access in the United States use their tremendous lobbying power to tilt the playing field against competition, holding back the infrastructure improvements necessary for the country to move forward. And she reveals how cities and towns are fighting monopoly power to bring the next technological revolution to their communities.

This book is about the power of communication to do great harm and how civic leaders and engaged citizens can hold other leaders accountable to prevent it. Author Helio Fred Garcia focuses on the language President Trump uses that conditions an audience to accept, condone, and commit violence against a targeted group, rival, or critic. Including a history of such rhetoric, this book identifies a playbook consisting of 12 forms of communication that typically precede genocides and other acts of mass violence. The Rwandan Hutu used 10, the Nazis used all 12, and Trump uses all 12, too.