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From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication. These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.

If you don't know how to communicate properly, you are going to have problems in both your intimate and your family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil that makes your life run smoothly, getting you wherever you want to be.

With advice and tools for improving a wide array of communication skills - from delivering an effective presentation to drafting proposals to the effective use of e-mail - Business Communication helps managers deliver information effectively.

The Perfect Message System you'll discover in Communication Mastery is the very same one CEOs from top Fortune 100 corporations pay Tony thousands of dollars to teach them. And once they have defined their Perfect Message, they've been able to radically simplify and focus their career plan, double and even triple their incomes, and increase their ability to influence and motivate others.