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Ready to take your customer service game to the next level? Tune in to our podcast for insider tips and expert advice on how to deliver exceptional service and create happy, loyal customers. Don't miss out on the chance to transform your business and leave a lasting impression on your customers. Subscribe now and join us on this journey towards providing top-notch service!https://www.solgood.org - Check out our Streaming Service for our full collection of audiobooks, podcasts, short stories, & 10 hour sounds for sleep and relaxation at our web site

Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.

We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?