Showing results for "Difficult Conversations" in Management
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Difficult Conversations
- How to Discuss What Matters Most
- Written by: Douglas Stone, Sheila Heen, Bruce Patton
- Narrated by: Douglas Stone
- Length: 5 hrs and 40 mins
- Abridged
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Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you". We all have difficult conversations, no matter how confident or competent we are. And too often...
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Chapters and audio doesn’t align all that well imo
- By sushmit das on 27-03-25
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone
- Length: 5 hrs and 40 mins
- Release Date: 27-07-00
- Language: English
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₹753.00 or free with 30-day trial
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Difficult Conversations
- How to Discuss What Matters Most
- Written by: Douglas Stone, Bruce Patton, Sheila Heen,
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Unabridged
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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Release Date: 22-08-23
- Language: English
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₹1,131.00 or free with 30-day trial
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Written by: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Unabridged
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Release Date: 11-04-23
- Language: English
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₹234.00 or free with 30-day trial
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Written by: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release Date: 27-07-20
- Language: English
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₹305.00 or free with 30-day trial
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Written by: Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Unabridged
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Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Release Date: 28-12-17
- Language: English
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₹680.00 or free with 30-day trial
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- Written by: Daniel Shapiro
- Narrated by: Daniel Shapiro
- Length: 8 hrs and 38 mins
- Unabridged
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** Grand Prize Winner of the 2017 Nautilus Book Award ** Are you struggling to deal with conflict in your life? In Negotiating the Nonnegotiable, Harvard negotiation expert Daniel Shapiro introduces a groundbreaking method to bridge the toughest divides—whether with family members, colleagues...
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- Narrated by: Daniel Shapiro
- Length: 8 hrs and 38 mins
- Release Date: 19-04-16
- Language: English
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₹1,005.00 or free with 30-day trial
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Fierce Conversations (Revised and Updated)
- Achieving Success at Work and in Life One Conversation at a Time
- Written by: Susan Scott
- Narrated by: Susan Scott
- Length: 13 hrs and 35 mins
- Unabridged
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Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she...
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Fierce Conversations (Revised and Updated)
- Achieving Success at Work and in Life One Conversation at a Time
- Narrated by: Susan Scott
- Length: 13 hrs and 35 mins
- Release Date: 23-09-25
- Language: English
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₹1,306.00 or free with 30-day trial
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Difficult Conversations, with Kern Beare
- Written by: Kern Beare
- Original Recording
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Talking to people we disagree with can be fraught with fear and anxiety — triggering our fight/flight survival drive. We fight by arguing to win, or we flee by avoiding the conflict altogether. But to resolve our differences, we need to move beyond this ancient instinct and access our capacity for connection, creativity and compassion. Join Kern Beare — founder of the Difficult Conversations Project and author of Difficult Conversations: The Art and Science of Working Together — as he explores how we can have conversations that can actually heal divides and change hearts and minds. For...
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The Art and Science of Difficult Conversations
- Written by: Chris Wong & Lucie Tesarova
- Original Recording
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Ever had to have that difficult conversation with someone that you dreaded? You are not alone. Join us to explore how to improve how you handle difficult conversations with your team or loved ones. When we communicate better, we lead better, we perform better, we have better relationships, results and ultimately, a better life. Ready to learn? Make sure you subscribe so you don't miss any future episode. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- Written by: Marcia Reynolds
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Unabridged
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Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning - to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns.
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Release Date: 09-10-14
- Language: English
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₹586.00 or free with 30-day trial
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Cómo mantener una conversación difícil [How to Have a Difficult Conversation]
- Exprésate con claridad, maneja las emociones, céntrate en la solución [Express Yourself Clearly, Manage Emotions, Focus on the Solution]
- Written by: Harvard Business Review
- Narrated by: Javier Flores
- Length: 1 hr and 27 mins
- Unabridged
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Tienes que hablar con un colega sobre una situación delicada, pero te preocupa que te grite, te culpe o se cierre. Temes que tus emociones te impidan llegar a una resolución. Pero puedes comunicarte de forma constructiva, no combativa. Cómo mantener una conversación difícil le guía a través de: Descubrir la causa de la fricción, Mantener una mentalidad positiva, Desenredar el problema juntos, Acordar un camino a seguir ¿No tiene mucho tiempo? Póngase al día rápidamente en las habilidades empresariales más esenciales con la serie 20-Minute Manager de HBR.
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Cómo mantener una conversación difícil [How to Have a Difficult Conversation]
- Exprésate con claridad, maneja las emociones, céntrate en la solución [Express Yourself Clearly, Manage Emotions, Focus on the Solution]
- Narrated by: Javier Flores
- Series: Management en 20 minutos [Management in 20 minutes]
- Length: 1 hr and 27 mins
- Release Date: 18-03-25
- Language: spanish
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₹233.00 or free with 30-day trial
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