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Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.

Gene Kranz was present at the creation of America's manned space program and was a key player in it for three decades. As a flight director in NASA's Mission Control, Kranz witnessed firsthand the making of history. He participated in the space program from the early days of the Mercury program to the last Apollo mission, and beyond. He endured the disastrous first years when rockets blew up and the United States seemed to fall further behind the Soviet Union in the space race.

The galaxy is doomed. Monkeys may be clever and too stubborn to give up, but Skippy The Idiot Who Got Played knows the harsh truth: this is a fight he can’t win. The odds are not only stacked against him, he was designed not to win this fight. Maybe he can salvage some faint memory of the civilizations that inhabit the galaxy, but those beings are doomed. Doomed. Including the Merry Band of Pirates.