Showing results for "M" in Communication & Social Skills

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

In 10 Principles for Doing Effective Couples Therapy, two of the world's leading couple researchers and therapists give listeners an inside tour of what goes on inside the consulting rooms of their practice. They have been doing couples work for decades and still find it challenging and full of learning experiences. This book distills the knowledge they've gained over their years of practice into 10 principles at the core of good couples work. Each principle is illustrated with a clinically compiled case plus personal side-notes and storytelling.

In Exactly What to Say: For Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you. Imagine what it is going to feel like knowing exactly what to say when it matters the most.

In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate...

Research into how we learn has opened the door for utilizing cognitive theory to facilitate better student learning. But that's easier said than done. Many books about cognitive theory introduce radical but impractical theories, failing to make the connection to the classroom. In Small Teaching, James Lang presents a strategy for improving student learning with a series of modest but powerful changes that make a big difference - many of which can be put into practice in a single class period.

We have all had experiences with people that prove that those with the highest IQs are not always the most successful. What could these very smart people be missing? Chances are it's emotional intelligence (EQ) - the ability to perceive, understand, and manage emotions in ourselves and others. Sounds very powerful, doesn't it? Could we really manage our own emotions, as opposed to having our emotions run the show? Could we really effect change in the emotions of our coworkers or family members?

The skills of poise, physical ease in public, clarity of speaking, and engaging, effective communication are well understood and can be practiced and developed in ways that will greatly improve your success in presenting yourself in any setting. Melanie Martin Long, a celebrated teacher of acting and directing, leads you in an in-depth exploration of the skills - and the joy - of performance and self-presentation. With the skills you’ll develop, you can confidently step forward as a performer or presenter, offering your best self to the world in any setting.

The Theory of Constraints (TOC) has been successfully applied in almost every area of human endeavor. And while Eli Goldratt is indeed a scientist, an educator and a business leader, he is first and foremost a philosopher. He is a thinker who provokes others to do the same. Dr. Goldratt exhorts his readers to examine and reassess their lives and business practices by cultivating a different perspective. In his latest book, The Choice, Goldratt once again presents his thought provoking approach.

Communication experts offer examples and expertise about end-of-life conversations to inspire, teach, and encourage the reader to have their own and to grow from them. Death is one thing we cannot control. We will all face the death of a loved one. And many, if not most, people in our culture...

Relationships everywhere are in crisis due to our inability to talk about "difference" without polarizing. Since objection to difference is the core human problem, we need a skill that helps us connect beyond difference. That's just what New York Times bestselling authors Dr. Harville Hendrix...

The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The...

Written by autistic advocate Sarah O'Brien, this book gives a much-needed introduction into what autism is and removes the myths, stereotypes and stigma that surround it. Sarah provides insights into what to do after diagnosis and how to approach and navigate the process of informing those in your life, from your family and friends to your teachers or manager at work. Utilising her own experience of feeling lost after diagnosis and navigating all of the 'firsts' of adolescence and young adulthood Sarah provides an honest and friendly voice to guide you through it all.

Confident Parents, Confident Kids lays out an approach for helping parents - and the kids they love - hone their emotional intelligence so they can make wise choices, connect, and communicate well with others (even when patience wears thin), and become socially competent, confident human beings.

Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Managing crisis well is at the very heart of good leadership. Here, the team from the National Preparedness Leadership Initiative at Harvard University draws on a deep well of research...

Author Milan Kordestani shows us that although challenging conversations can be unpleasant, they can also help us grow. Sometimes, people inspire us to change how we speak, making us better communicators in the process as we search to find common ground with those with whom we disagree. Kordestani uses contemporary case studies and personal experience to teach listeners how to have constructive conversations by engaging in civil discourse—the idea that good-faith actors can reach consensus on any opinion-based disagreement.

Es kann uns stark und erfolgreich machen, denn wenn wir es richtig nutzen, sagt es uns immer, was zu tun ist. Das Herz kann unser bester Wegweiser durchs Leben sein. Der Neurowissenschaftler und Psychiater Raphael Bonelli zeigt in diesem Hörbuch, wie wir es aktivieren und warum wir aufhören sollten, uns immer nur über unsere Gefühle oder unseren Kopf zu definieren.

Verspüren Sie immer wieder das beklemmende Gefühl, dass andere Menschen versuchen, Sie mit bösen Absichten zu kontrollieren? Bemerken Sie, dass Ihnen der Umgang mit einem bestimmten Kollegen oder einem Verwandten Kraft raubt und Sie unsicher macht? Wünschen Sie sich eine Möglichkeit, ohne schädliche Einflüsse endlich die volle Kontrolle über Ihr Leben zu übernehmen? Dann hilft Ihnen dieses Buch, die Fesseln der Manipulation ein für alle Mal zu lösen.

Ob Lesenlernen, schulischer Erfolg, die Fähigkeit, sich und die eigenen Gefühle ausdrücken zu können oder gelungene Kommunikation mit Gleichaltrigen: Solide Sprachfähigkeiten sind in fast jedem Bereich des Lebens eine unverzichtbare Grundlage, und bei Defiziten leiden langfristig Privat- und Bildungsleben. Die gute Nachricht: Wenn das bei Ihrem Nachwuchs gerade von selbst nicht optimal rund läuft, können Sie als Eltern ganz einfach unter die Arme greifen und mit zahlreichen, spielerisch in den Alltag integrierten Übungen die Sprachentwicklung effektiv unterstützen.

En "El poder del conflicto", los autores explican qué sucede cuando aparecen los desacuerdos entre las personas y cómo podemos pasar de un abismo a la reconexión armoniosa. Trabajar en los constantes desajustes y sus reparaciones de la vida cotidiana - el silencio y la evasión son, en realidad, obstáculos que nos impiden crecer - nos ayuda a formar relaciones profundas, duraderas y de confianza, así como adquirir resiliencia en tiempos de estrés y trauma, y ​​alcanzar un sólido sentido del yo en el mundo.

The Student Leadership Challenge tailors one of the world’s most respected leadership models to students’ unique needs, and provides a proven pathway to success. Based on The Five Practices of Exemplary Leadership, this book merges solid research with personal stories from real-world student leaders to help students develop the critical skills they need to lead both now and after graduation. Useful from high school to graduate school and beyond, these lessons are reinforced by reflective and critical thinking activities to help students internalize important concepts.