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In Understanding Nonverbal Communication, you'll discover that nonverbal communication is less intentional and harder to control than the words you choose to speak. Because you are less aware of it than you are of your words, it provides better clues to what you are feeling and thinking.

From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication. These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.

An open position on your team presents both a challenge and an opportunity. You need to understand what skills and capabilities will add value now and in the future, all while juggling the hiring process with the day-to-day demands of your job as a manager. The HBR Guide to Better Recruiting and Hiring provides the practical tips, research, stories, and advice you need to successfully attract, identify, and hire people whose values, competencies, and potential align with your team and your organization.