Showing results for "Not Like You" in Customer Service
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Crafting the Customer Experience For People Not like You
- How to Delight and Engage the Customers Your Competitors Don't Understand
- Written by: Kelly McDonald
- Narrated by: Vanessa Hart
- Length: 5 hrs and 46 mins
- Unabridged
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A "one-size fits all" approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers' racial, ethnic, religious, generational, and geographic differences in order to meet or exceed customers' service expectations. Crafting the Customer Experience for People Not like You explains how companies, brands, and products struggling to differentiate themselves in a sea of sameness can foster long-term loyalty and brand preference with exceptional and customized customer service.
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Crafting the Customer Experience For People Not like You
- How to Delight and Engage the Customers Your Competitors Don't Understand
- Narrated by: Vanessa Hart
- Length: 5 hrs and 46 mins
- Release Date: 09-07-20
- Language: English
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₹375.00 or free with 30-day trial
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