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After a sudden cross-country move, I'm stuck crashing with my older brother and two of his hockey teammates for sophomore year. I'm not thrilled about shacking up with three athletes and their stinky gear, rotating door of hookups, and tendency to inhale every snack in the house—just some reasons of many that hockey players aren't my type. When I walk in the front door with an armload of boxes, however, I'm faced with another problem. My anonymous fling from two months ago is Tyler Donahue, the superstar goalie for my brother's team.

Your success in this world is proportional to your ability to manage the world and get what you need while building sustainable relationships. Communication in its various forms is the technology that allows you to do this. This is a handbook or a dictionary of communication related situations...