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Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details 10 real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations.

“An empowering read.” --Susan David, Ph.D., author of Emotional Agility “A great book.” --Bruce D. Perry, M.D., Ph.D., co-author of What Happened to You? As featured on The Mel Robbins Show—discover the surprising science of helping anyone change Whether as a parent, a boss, a romantic...

We know that our minds are capable of great things because, every now and then, they come out with a brilliant idea or two. However, our minds are also unpredictable, spending large stretches of time idling or distracting themselves. This is a book about how to optimize these beautiful yet fitful instruments so that they can more regularly and generously produce the sort of insights and ideas we need to fulfill our potential and achieve the contentment we deserve.

Meet Justin Campbell. He’s a newly minted MBA who’s landed a coveted job in consulting. He’s headed to Chicago to serve HGS, a large client with an intriguing new technology its executives haven’t yet decided how to exploit. Constrained by a short timeline and limited information, Justin and his team use state-of-the-art strategy tools to analyze various possibilities. But Justin soon finds the application of his strategy toolkit isn’t as straightforward as he’d expected.

Dr. Ablon and his coauthor Dr. Pollastri have been working with schools throughout the world to refine the Collaborative Problem-Solving (CPS) approach, creating a step-by-step program for educators based on the recognition - from research in neuroscience - that challenging classroom behaviors are due to a deficit of skill, not will. This book provides everything needed to implement the program, including reproducible assessment tools to pinpoint skill deficits in areas like frustration tolerance and flexibility that are at the root of students' challenging behaviors.

The first step in establishing a healthy, happy relationship with your dog is understanding why he behaves the way he does. This entertaining audio program � designed for all ages � will teach you about "dogs being dogs".

A fun, fresh cover look for the second title in Chris Riddell's imaginative Ottoline series. Packed with gorgeous black-and-white illustrations throughout, Ottoline Goes to School is perfect for kids aged 7+! Ottoline is off to the Alice B. Smith School for the Differently Gifted, but she is...