Showing results for "The Lines" in Motivation & Self-Improvement

Combining his personal insight with wisdom from the greatest minds in history, the "Dean of Personal Development" Earl Nightingale provides original and creative commentaries on life and the ways of successful living. Just as the success or failure of any business depends on its management, so the success or failure of a person depends on the way he or she manages himself or herself. The Direct Line will teach you how to take control of your life and find happiness and contentment from the journey of striving toward your goals and cultivating a meaningful existence.

The entrepreneur, angel investor, and bestselling author of Choose Yourself busts the 10,000-hour rule of achieving mastery, offering a new mindset and dozens of techniques that will inspire any professional—no matter their age or managerial level—to pursue their passions and quickly acquire...

In Front-Line Leadership: How to Eliminate Complacency and Build All-In Engagement, experienced leader and veteran Patrick Nelson delivers an inspiring and exciting discussion of real-world leadership that changes lives and gets results.

Leave Your Phone at the Door embraces the OFFLINE philosophy, which is a celebration of the much-underrated virtues of randomness and serendipity. Whether sharing stories of unexpected encounters, alarming behavioral trends or the joys of quiet and contemplation, Howard Lewis encourages us to adopt an open mind and a generosity of spirit whenever we are confronted by the unfamiliar or surprising or different.

Today, the pace of change is so great that no company can afford to wait to respond to new developments. You need nimble and creative problem solving, and the most intelligent and efficient decision-making doesn't come from the top - it comes from your employees on the frontlines who interact with customers and have the ability to see and respond to the shifting landscape before anyone else. 

Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.