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In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Daugherty and Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.

Your senses aren't just a part of you-they define you. Nothing you experience would be possible without the intricate power of your senses. But how much about them do you really know? Your ability to sense and perceive the world around you is so richly detailed and accurate as to be miraculous.