Showing titles in Business Communication

Have you ever received an email that made your heart beat faster or spiked your blood pressure? We all know we're not supposed to respond right away, but how you respond will either increase or decrease the hostility and conflict. Hostile and undermining emails, letters, texts, and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating in writing has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger.

From the creator of the viral series Rich vs. Really Rich, comes a modern formula for building wealth in today’s economy that optimizes your quality of life over the amount in your bank account. Really Rich is a timely work of prescriptive finance by social media influencer and entrepreneur...

Michael Watkins' best-selling book The First 90 Days has become the business bible for accelerating leadership transitions. Now, Watkins zeroes in on the most critical skill leaders must master to secure new roles and accelerate their transitions: negotiation. In Shaping the Game: The New Leader's Guide to Effective Negotiating, Watkins draws from extensive research and practical consulting work to reveal four fundamental objectives that should guide new leaders' actions in every negotiation.

There's an overlooked but critical scientific fact that every marketing professional needs to know: Many decisions start with attention, and it's your job to grab the attention of every prospective customer as effectively as possible. But in this increasingly fast-paced, busy, and noisy world, how do you capture people's attention, much less persuade them?

التفاوض ضرورة، وعملية، وفن. إنه يحفز مشاعر معقدة يسعى الكثيرون لتجنبها إلا أنه عنصر أساسي في كيفية إنجاز الأعمال وهو يحدث ملايين المرات يوميًا حول العالم. إن كان بإمكانك التحكم في ذاتك، ومبادئك وتحيزاتك، واحتياجك إلى الإنصاف، والأنا لديك، فبإمكانك أن تبدأ في تحقيق أفضل نتائج ممكنة في تفاوضاتك. لا يكمن أكبر تحدٍّ هنا في تعليمك كيف تكون مفاوضًا أفضل، بل في تحفيزك لتغيير طريقة تفكيرك بشأن التفاوضات وبشأن ذاتك. في ورش عمل التفاوض التي قدمتها في ذا جاب بارتنرشيب والتي بلغ عددها عدة آلاف، أعظم تغيير رأيت العملاء يقومون به هو تغيير الوعي الذاتي.

كارول كينزي جومان استطاعت الجمع بين أحدث الأبحاث وخبرتها التي استمرت لمدة خمسة وعشرين عامًا كاستشارية ومدربة ومعالجة في هذا الكتاب ذي الموضوعات الخفيفة والعملية في الوقت ذاته، وذلك من أجل فهم ما الذي تقوله أنت ومن تعمل معهم من خلال الحوارات الصامتة. وهناك عدد من الرسوم الكاريكاتورية والصور الفوتوغرافية والحكايات المسلية وعشرات النماذج من التدريبات السهلة والتعليمية التي تساعد القارئ على اكتساب المزيد من التحكم في الانطباعات التي يتركها على الآخرين من خلال لغة الجسد ومن ثم يستطيع أن يرسم صورة أكثر دقة وإقناعًا لشخصيته الحقيقية بالنسبة لزملائه وعملائه وشركائه في العمل.

The Bold Move is an essential guide for women looking to take control and achieve their career goals faster. Do you downplay your achievements, hesitate to speak up in meetings, or watch others get promoted while you stay stuck? You're not alone—and it's not about your skills or your experience. It’s about your career confidence. Through mindset shifts, practical advice and inspiring stories, The Bold Move will show you how to stop hesitating and instead lead your career with new purpose.

人に興味を持たない方が仕事も人生もうまくいく！　AI時代の割り切り型コミュニケーション▼あなたは職場の「人間関係」に疲れていませんか？

This collection of essays by a diverse group of Canadians illustrates the power of effective networking across businesses, academia, professional fields, volunteerism, and non-profits. Featuring insights from seasoned networking professionals, it offers valuable guidance on establishing and nurturing long-term connections.

In One for All, financial planning expert Marc C. Shaffer reveals the counterintuitive truth he's discovered throughout his career: the most successful people aren't those who focus on themselves but those who systematically support others.

Für Rhetorik und Körpersprache, Schlagfertigkeit und Gesprächsführung, Verhandlungskunst und Eloquenz gilt etwas anderes: Hier haben wir es in der Hand, Laie oder Profi zu sein. Der Laie überlässt es dem Zufall, wie seine Botschaften bei anderen ankommen, der Rhetorikprofi weiß genau, was er wann wie genau sagt, um die gewünschte Wirkung bei seinem Gegenüber zu erzielen. Er enthält über 250 wertvolle Tipps, die sich in der Kommunikationspraxis mehr als bewährt haben.

Superperformance unlocks the formula for turning high-performance moments into lasting success. George Pesansky introduces eight proven strategies to eliminate ambiguity, master clarity, and extend “golden hours”—those rare times when everything just clicks.

If you've ever held back from sharing your ideas, you're not alone. There's an army of women who can relate. I've been there, too. The best news of all? You can overcome it. You can get past holding yourself back and share your ideas freely. In this book, you'll learn how to show up differently; to show up as your true self with your true voice. You'll get sentence prompts and specific tools that you can practice right away.

Sam is a business turnaround artist. And, he has the mentality to match, a deeply ingrained pattern that plays out in all aspects of his life. Nothing about Sam Calastri is easy. Gruff, intimidating, and deeply private, he’s built a career on dominance and grit, not self-reflection. New hire Sally Cain, armed with curiosity, experience, and just enough personal baggage of her own, must find a way to meet him in the middle in their corporate world.

「どうしてこの良さをわかってくれないんだ!!!」と嘆く前にできる“言語化のコツ”自分の思いや知識を伝えたのに、今ひとつ響いていない。

なぜ「傾聴」は難しいの？聴くことに自信がない人のためのリスキリング本！聴く力はかけ算で決まる！他者への傾聴×自分への傾聴ロジャーズ傾聴の第一人者明治大学教授　諸富祥彦氏推薦！

In the workplace, people often choose niceness over honesty in order to avoid hurt feelings or conflict. The truth is, there are hidden costs of "niceness" that allow inequities to endure, projects to fail, and organizations to stagnate. Growth comes from courageous conversations and genuine, authentic action. The Price of Nice introduces an innovative, proven four-step framework that shows listeners how to spot problem areas that are often masked by artificial niceness; facilitate difficult conversations and navigate conflict; empower genuine action and cease endless discussions; and more.

Wie begeistere ich Kritiker:innen für meine Ideen? Wie hole ich Menschen ins Boot, die stur auf ihren Überzeugungen beharren? Und warum eskalieren viele Diskussionen offline und online so schnell? Marie-Theres Braun zeigt anhand von realen Geschichten aus Beruf und Alltag, wie viel Macht hinter kooperativen Strategien steckt.

Es geht vor allem um Authentizität und dass man KEIN Schauspieler sein soll, wenn man etwas verkaufen will. Vorgefertigte Sätze und irgendwelche Spielchen sind fehl am Platz. Man baut eine Verbindung zum Käufer auf, die zu einer Geschäftsbeziehung führt.

Negotiations can be a perplexing and often-intimidating endeavor. Are there aspects about the process that are hiding beneath the surface, unknown to even experienced negotiators? Or insider tools that would change your game considerably? The answer is yes—and they're all revealed in this practical guide from a world-renowned negotiation expert. Negotiation Essentials demystifies this all-important subject, helping you break the process down into easily digestible parts.