Showing titles in Etiquette

‘Smart, practical advice for anyone looking to do good and do well.’ - Reid Hoffman, co-founder of Linkedin and author of Blitzscaling Silicon Valley expert and General Counsel of Airbnb, Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate...

For Jim McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership - the process he developed to engage others and create forward momentum in the workplace - can be used to inspire, innovate, and win. Using a blend of how-to and insightful personal stories, this audiobook argues that the gift of gab may just be the most critical (and undervalued) skill set in today’s workplace.

In this book, Greer addresses the impending historic wealth transfer in the US and offers fundraisers concrete steps to reverse declining donations. Drawing from her extensive experience and research, she provides actionable strategies for nonprofits to identify, retain, and increase financial supporters. THE ESSENTIAL FUNDRAISER'S HANDBOOK is both a critique and a roadmap for achieving long-term sustainability in the nonprofit sector.

You're good at your job. You work hard, deliver results, and maintain high standards. Yet, despite your dedication, career advancement feels increasingly out of reach. Traditional advice—“let your work speak for itself” or “learn to play the game”—leaves you feeling stuck between...

Don't just see the sights—get to know the people. Costa Rica is renowned for its tropical beauty and for the warmth of its inhabitants—the "Ticos." With an infectious enthusiasm for life, the Ticos are a proud people who cherish their democracy in a region that has seen generations of...

Don't just see the sights—get to know the people. Set in Africa, but not wholly African; an isolated nation, yet receptive to the outside world; hierarchical and conservative, yet innovative and desirous of modernity; conformist as a people, and fiercely independent as individuals? The...

Don’t just see the sights—get to know the people. Ghana is among the friendliest and safest countries in Africa. Visitors are warmly welcomed but are expected to be sympathetic to local customs and beliefs, and to follow certain codes of conduct. Culture Smart! Ghana describes the...

Don't just see the sights—get to know the people. The largest and most populous Central American country, Guatemala is a land of contrasts and contradictions. It offers great physical beauty alongside ancient Mayan ruins and a conglomeration of diverse peoples and cultures. It is also unique...

数多くの皇室・政治家・VIPのフライトを担当し、CS（顧客満足）表彰を受けたこともある著者が、本当に仕事ができる人、真の一流の人は、他人のどんな点に着目しているか、

Don’t just see the sights―get to know the people. If you are looking for a country where everything works like clockwork, now might be a good time to turn back. If you can relax and go with the flow, however, you will experience a land diverse in environment, a rich and dynamic culture, and...

Don't just see the sights―get to know the people. Nestled in the Caucasus Mountains at the crossroads of Europe and Asia, Georgia plays a geopolitical role far greater than its size would suggest. Its strategic location has been both a blessing and a curse, however. Once a battlefield of the...

Improving your “small talk” skills is something many people never even consider. That can be a big mistake, especially if you want to get the most out of your interactions with others in your day-to-day life. The truth is that the great majority of all discussion consists of minor chitchat and cordialities. Think of it as the necessary framework supporting all meaningful exchanges.

All your life you’ve followed the ‘rules’ of executive presence and leadership to get where you are and suddenly, they’re just not working the way they used to. The business world is clamoring for authentic leadership, but you don’t know what to share, what to wear, or how to show up as your ‘whole self’ or for people bringing their ‘whole selves’ to work. Executive Being: Humanizing Business One Leader at a Time has the answers.

हम संचार के स्वर्ण युग में रह रहे हैं. हर कोई आसानी से, उच्च लागतों के बिना, टेलीफोन का उपयोग कर सकता है. यह...

不適切ではなく、これが仕事の正解！メールは１往復×メールのラリーは自分で終える〇タイパ重視では、結局損をしますよ。読んだ次の日に早速、試したくなりました！‐２０代　女性

In our distracted, divisive world, the transformative power of true listening has never been more essential. Radical Listening is a revolutionary guide to mastering this vital skill from renowned experts Christian van Nieuwerburgh and Robert Biswas-Diener. Moving beyond simply hearing words, their groundbreaking framework teaches you to actively cocreate meaning and connection. 

WIE MAN ARABISCHE BUSINESSFREUNDE GEWINNT Wer Kultur ignoriert, verliert den Raum, bevor die Verhandlung beginnt. Sie glauben, Sie verhandeln über Preise. Sie glauben, Sie präsentieren ein Produkt. Sie glauben, der Vertrag entscheidet. Falsch. Die meisten internationalen Geschäftsbeziehungen...

Karen Hough doesn't want you to be "perfect." People fear public speaking because they worry about having to conform to all sorts of handed-down rules that tie them up in knots and put their audiences to sleep. It's authenticity and passion that win people over, she says, not "polish." But you can't be authentic if you’re following guidelines that drain the life and personality out of your presentation. Hough debunks over a dozen myths about presenting to make it more fun and natural for everyone.

In the first book on philanthropy written from a donor’s perspective, businesswoman and philanthropist Lisa Greer lifts the lid on our charitable sector, with an authentic account that describes exactly how outdated the sector has become and why it’s at risk of collapse. Weaving in her story...

Studies have shown that 60% of male managers feel uncomfortable working one-on-one with their female colleagues. That's where The Man's Guide to Corporate Culture comes in. Heather Zumarraga, a business journalist who has spent much of her career in testosterone-filled work environments, wants...