Showing results by author "Nandi Dossou" in All Categories

Bienvenue! Et si vous testiez la qualité de votre vie pro sur https://bit.ly/jequiz 📈 Chaque épisode de "Secrets de Compétences" est comme la pièce d'un puzzle qui a pour but de trouver et donner du sens à votre vie professionnelle. Je suis Nandi Dossou, praticienne de la méthode DISC et également directrice Customer Success. A tout de suite sur le podcast! Hébergé par Ausha. Visitez ausha.co/fr/politique-de-confidentialite pour plus d'informations.

Welcome to CS Shift, the podcast that goes beyond retention with strategies for Customer Success that work in the new era. I’m your host, Nandi Dossou, Customer Success executive, team builder, and passionate advocate for growth that’s both measurable and human. On this show, we cut through the noise and focus on what actually works: how to lead your CS team from adoption to expansion, how to drive net revenue retention, and how to equip your people and yourself to thrive through it all. Whether you're a CS leader under pressure to deliver growth, or an individual contributor ready to grow...