Showing results by author "Voca by AudioCodes" in All Categories
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Always On CX:EX
- Written by: Voca by AudioCodes
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Welcome to Always On CX:EX, the podcast designed specifically for Contact Center and IT leaders like you. We know that your role is pivotal in ensuring seamless support for both your contact center reps and your valued customers, all while managing the intricate web of technology that keeps everything running smoothly. In each episode, we dive deep into strategies and insights aimed at helping you continuously elevate your customer experience, enhance your agent experience, and maintain the stability of your contact center. We understand that you simply can't afford for any aspect of your ...
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