Crisis Communication

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...

The president of Princeton, a constitutional scholar, reveals how colleges are getting free speech on campuses right and how they can do better to nurture civil discourse and foster mutual respect Conversations about higher education teem with accusations that American colleges and universities...

Present is an essential deep dive into absentee fatherhood, the obstacles and stigmas that exasperate it, the dads who want to reconnect with their children, and what it takes for families to start healing—from the co-founder of Fathers’ UpLift “Dr. Daniels, one of the nation’s foremost...

Turn debilitating stress into remarkable strength through proven resilience routines taught by a critical incident instructor and first responder leader. Discovering and practicing your ideal rhythm of stress and renewal – physical, social, and spiritual – will enhance your health, strength...

Financial journalist Riva Froymovich has good reason to be anxious about the financial turmoil facing Generation Y. This is her generation. Indeed, Generation Y has suffered the brunt of the financial crisis and great recession. For those in the U.S. born after 1976, the American dream is a is...

Fading are the days of direct communication by phone or in person, which have immediate responses and clarifications. The immediate feedback loop has been replaced by "broken loops" of communication. Now, due to hundreds of emails and texts, endless waiting, perpetual unreturned messages, and unlimited misunderstanding, we are in a Dyscommunication Crisis. This gives rise to the "Dyscommunication Syndrome" - a cluster of symptoms that comes together and repeats when our message is not returned, including anxiety, worst-case scenarios, catastrophizing, and negative loops of thinking.

The Covid crisis has been a proving ground of sorts for business leaders, forcing them to adapt to new realities and unprecedented uncertainty. Leading through it has often been painful, but it’s also produced valuable lessons about rallying employees, navigating global pressures, and finding...

Become a little expert in how the country is run! Understand why politics matters and how you can get involved with ALASTAIR CAMPBELL – writer, podcaster and strategist best known for his work as former PM Tony Blair’s spokesman. What links schools, transport and hospitals? POLITICS!...