Chris Malone
AUTHOR

Chris Malone

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Award-winning author, keynote speaker, researcher, and advisor on human behavior and relationships, Chris Malone works with patients and healthcare organizations to build stronger doctor-patient relationships and improve healthcare experiences and outcomes.

As Founder & CEO of Fidelum Health, he has conducted original research with nearly 1.6 million patients and care providers and worked with Mayo Clinic, Horizon Blue Cross & Blue Shield, Beth Israel Lahey Health, Orlando Health, St. George’s University School of Medicine, and others.

His firm created the CareStyles™ Assessment to help people better understand how they engage with healthcare providers and make decisions about their health so they can live longer, healthier lives. In turn, this results in greater well-being, reduced burnout, and lower turnover among physicians.

He is the host of the Humanizing Healthcare podcast and webinar series, and the co-author of The HUMAN Brand: How We Relate to People, Products, and Companies (Jossey-Bass, 2013), which has been translated into multiple languages and received widespread media coverage. He has been a guest contributor for Bloomberg Businessweek, CNBC, Forbes, FOX Business, Wall Street Journal Live, and more.

Chris earned his master’s degree at The Wharton School of the University of Pennsylvania. He and his wife are longtime residents of Newtown Square, Pennsylvania.
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