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Crucial Conversations

Tools for Talking When Stakes Are High

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Crucial Conversations

Written by: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Narrated by: Anna Fields
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The New York Times best seller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

  • Prepare for high-impact situations with a six-minute mastery technique
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Keep listening when others blow up or clam up
  • Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. 

©2006 Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (P)2002 McGraw Hill-Ascent Audio Business Communication Decision-Making & Problem Solving Personal Success Relationships Self-Help Success
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The book has many insights on handling crucial conversations. You may feel you know some of them, but the book explains how you can actually get better at having these types of conversations which can have make or break impact. It also talks a lot about the mindset and preparation for becoming better at having important conversations whether in family or at work.

A crucial book indeed

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Loved it.Simply Amazing book. Everyone should must read for one time. Thanks you 😊

Excellent book

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Nowhere is this clearly mentioned as an abridged or trimmed version, yet the content is incomplete. Important details and learning material are lost.
If you want the full experience of Crucial Conversations, this audiobook is disappointing.

abridged version

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