Customer-Driven Service

Preview

Failed to add items

Sorry, we are unable to add the item because your shopping basket is already at capacity.

Add to cart failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Follow podcast failed

Unfollow podcast failed

Free with 30-day trial

New to Audible Prime Member exclusive:
2 credits with free trial

1 credit a month to use on any title to download and keep

Listen to anything from the Plus Catalogue—thousands of Audible Originals, podcasts and audiobooks

Download titles to your library and listen offline

₹199 per month after 30-day trial. Cancel anytime.

Customer-Driven Service

Written by: Dr. Tony Alessandra

Free with 30-day trial

₹199 per month after 30-day trial. Cancel anytime.

Buy Now for ₹351.00

About this listen

Apathy destroys profits, cripples production, and loses customers. Many times, the employees with the experience have all but lost the flame of passion that once made them an asset to your company. The worst part is that it can be hard to detect. When new employees come on board, they're filled with vigor and enthusiasm. What they lack in skill, they make up for in excitement. What's the answer?

Tony Alessandra's Customer-Driven Service program will motivate your people and get them customer-focused. They'll be right in sync with your company's message.

Management

Management & Leadership

Management Management & Leadership

No reviews yet