Season's Savings | ₹5/mo for 3 months

₹199/month after first 3 months. Renews automatically. Terms apply.
Hug Your People cover art

Hug Your People

The Proven Way to Hire, Inspire, and Recognize Your Employees

 Preview
Get this deal Free with 30-day trial
Offer ends on 28 December, 2026.
Prime logo
Only ₹5/month for first 3 months.
Get 1 credit per month to use on any title of your choice.
Listen to anything from the Plus Catalogue—thousands of audiobooks, podcasts, and Audible Originals.
₹199/month after first 3 months. Cancel anytime. Renews automatically. Offer ends 28 December, 2026.
1 credit a month to use on any title to download and keep
Listen to anything from the Plus Catalogue—thousands of Audible Originals, podcasts and audiobooks
Download titles to your library and listen offline
₹199.00 per month after 30-day trial. Cancel anytime.

Hug Your People

Written by: Jack Mitchell
Narrated by: James Boles
Free with 30-day trial Free with 30-day trial

₹199.00 per month after 30-day trial. Cancel anytime.

₹199.00 per month after 30-day trial. Cancel anytime.

Buy Now for ₹655.38

Buy Now for ₹655.38

About this listen
 "Giving great personalized customer service has always been the foremost goal in my family, but one thing we never lose sight of is that you can't possibly deliver great service if you don't treat your own associates right."

So says Jack Mitchell, CEO of his family's astoundingly successful chain of clothing stores. In Hug Your People, he shares his secrets for creating happy employees, secrets as simple as they are revolutionary:

  • Be NICE to them (and hire nice people to begin with)
  • TRUST them (they deserve it and will work even harder and smarter to continue to earn that trust)
  • Instill PRIDE in them (they are more productive when they are proud of their work)
  • INCLUDE them (since you can't do it alone)
  • Generously RECOGNIZE them (and not only with money - but don't be chintzy, either)Hug Your People is filled with real stories about real people. Jack offers his principles on "hugging" your associates - whether they are the sales team, the cleaning staff, the delivery people, the backroom financial wizards, the marketing and advertising departments, or outsourced staff. Hug Your People is just what today's employees and managers need.
©2008 John R. Mitchell (P)2008 Tantor Leadership Management Management & Leadership
adbl_web_anon_alc_button_suppression_t1

Critic Reviews

"There ought to be more books like this on the shelves." ( Publishers Weekly)
No reviews yet