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Publisher's Summary

Learn how to master influential language and get what you want, without manipulating.

Do you work and live with people who are hard to convince? Who dismiss ideas before even thinking about them? 

Do you want to know how to influence people, without being manipulative? 

Want to find out how people get motivated, make decisions, how to be more persuasive with everyone? 

Shelle Rose Charvet, best-selling author, shows you how to match your language to people around you (in your work, with your colleagues, your boss and your clients, and at home, with your partner, family and other relationships).  

Learn the persuasion psychology spark interest and enthusiasm and get what you want. 

In Words That Change Minds you will:  

  • Learn the influence science and practice.
  • Discover the ways people unconsciously get motivated, process information and make decisions.
  • Decode any communication problem and solve it.
  • Find out how to pry open mental space in even the most closed of minds. 
  • Create rapport and credibility with anyone. 
  • Avoid inadvertently saying or doing the wrong thing. 
  • Get practical applications for sales, marketing, recruiting, negotiation, teaching, training, communication at work, conflict resolution. 
  • Increase your impact in interpersonal communication, teamwork, and in mass communication. 

The new third edition of Words That Change Minds has more than 50% new material; examples, research, advanced applications, with seven completely new chapters, including: 

  1. How to Complete a LAB Profile® 
  2. Conversational Coaching with the LAB Profile® 
  3. Understanding and Working with Combination Patterns 
  4. Solving Communication Problems 
  5. Influencing Strategies and Techniques 
  6. The LAB Profile® of Conflict 
  7. LAB Profile® Inventions and Tools, and more

Interested? Just scroll up and get your copy today!

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©1995, 1997, 2019 Shelle Rose Charvet (P)2019 Shelle Rose Charvet

What listeners say about Words That Change Minds

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  • ChakaA
  • 19-07-19

Good information but hard to follow sometimes

The information in this book was very interesting and useful, but It was a struggle to follow many of the passages. The content was clearly intended to be read. I had to replay some sections to try to understand where a topic began and ended.

13 people found this helpful

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  • Brah Dude
  • 18-10-19

Meh...

I did not enjoy this book. The concepts on paper are nice and assumedly well thought out, but everything was executed so poorly. Everything just felt like rambling rather than trying to properly piece things together for the reader/listener. This is better off as a documented guideline rather than a book.

6 people found this helpful

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  • Jared
  • 15-09-19

Game-Changer for the business world

incredibly valuable for entrepreneurs, teachers, managers, marketers and pretty much anyone who works with people!

5 people found this helpful

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  • Robert L Sollazzo Jr
  • 31-10-19

Very valuable new skill

I saw my type and the types of the people around me in Shelle’s examples of type and contexts. Some information was a bit much to take in while driving, but I’ll go back and consult the printed material.

4 people found this helpful

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  • Jolie
  • 01-02-20

Golden opportunity to achieve fast results

I purchased this book to learn how to personalize my message and persuade my audience to listen to my knowledge.

As a woman I’ve never received the respect or the audience when speaking

I am excited to learn more from Shelle. I’m at at chapter 4 in my first few hours of purchase and i have a feeling I’ll be listening to this book again and again.

3 people found this helpful

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  • Monikata
  • 20-08-19

A new perspective

Absolutely fantastic book about communication that enables you to see words in a completely different way. It's structured in a simple but also quite understandable way and helps you achieve a level of vision on communication and how to use the exact words that you need to achieve your goals.

7 people found this helpful

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  • chcosby
  • 28-04-20

Worst Book I've listened to maybe ever

I don't use this word lightly, but I hated this book on audio. it might be OK qhysically reading it, but would NOT recommend listening to it. it is like listening to a textbook being read out loud.

2 people found this helpful

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  • Duane
  • 16-11-19

waste of valuable time and money

I value my time dearly, and I do my best to read books that suck all the way through but this was so confusing and so scattered and NOT sequential or organized I could not read anymore. I gave it close to 2 and half hours then had to discard it. it sounds like a in bittered feminist equivocating.

2 people found this helpful

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  • Eric
  • 23-02-21

Not engaging

The book covers a very important topic which everyone needs to learn. My concern with it is it is boring to listen to. I have attempted a few times but just can't get through it.

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  • M
  • 25-01-21

Some interest, but overly long/boring

Some useful stuff eg toward and away from patterns. Otherwise, some things were just a bit boring, with no real backup on approach.

Certain processes recommended also majorly different from the gold standards in their individual fields eg bidding/sales guide differs massively to the best approach in the field (Shipley guide)

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  • mrs sally roberts
  • 05-12-19

Hard work

There is probably some really useful information in this book, but it’s hard work and needs full concentration 100% of the time.


Lots of jargon that continues throughout. Unless you have loads of spare time read another.

The beginning and end felt more like a sell a further well anything.

Have read and enjoyed other books re influence, ie Phil Hesketh more entertaining and an easier listen

6 people found this helpful

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  • Jordi Carol
  • 16-08-19

great book. not the best for Audible

Great book. not the best for Audible as so much to take in and review.

6 people found this helpful

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  • Greg
  • 30-03-20

Forget it the audio is terrible

This is the worse audio book i've had on audible the narrator has a terrible voice as well as the quality, it's got way too much echo

1 person found this helpful

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  • Anonymous User
  • 26-12-19

Boring

Just plain dull. The title is misleading, it is not about words that change minds, but rather about people behavior and psychologies. Plus, the narator's voice is annoying!

1 person found this helpful

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  • Mikee Gadget
  • 24-02-21

Great NLP tools

Amazing book. NLP explained simply, wirh examples and resources offered. Highly recommend this book to all coaches and practitioners

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  • Willi Ehlert
  • 31-08-20

Many key phrases of interest

This book started very well, with many inspirational key phrases of personal developmental connotation that will help in my paradigm to come.

It kept me engaged & away from my Amazon shopping addiction for a few hours, so it saved me money!

As per usual the narrator does my nut due to emotional tonality, but I've heard worse!

There are references to other authors of interest.

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  • Kerry Taylor
  • 05-02-20

No point to this book

Got half way through this audio book. Alot of waffle but no real point. lost interest.

1 person found this helpful

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  • Anonymous User
  • 07-07-19

Great book

This is a great book no doubt and I enjoyed the amazing narration skills employed. I was surprised when and how it ended though.

1 person found this helpful