PRIME MEMBER EXCLUSIVE | 3 Months Free Trial

Auto-renews at INR 199/mo after 3 months. Cancel anytime. Offer ends 15 July, 2026.
Working with Difficult People, Second Revised Edition cover art

Working with Difficult People, Second Revised Edition

Handling the Ten Types of Problem People Without Losing Your Mind

 Preview
LIMITED TIME OFFER
3 Months Free Trial
Get this deal
Offer ends on 15 July, 2026 at 11:59 PM IST.
1 credit a month to use on any title.
Listen to anything from the Plus Catalogue—thousands of Audible Originals, podcasts and audiobooks.
₹199 per month after 3 months. Renews automatically. Cancel anytime. Offer ends 15 July, 2026 at 11:59 PM IST.
Download titles to your library and listen offline.

Working with Difficult People, Second Revised Edition

Written by: Amy Cooper Hakim, Muriel Solomon
Narrated by: Karen Saltus
Get this deal

₹199 per month after 3 months. Renews automatically. Cancel anytime. Offer ends 15 July, 2026 at 11:59 PM IST.

Buy Now for ₹671.06

Buy Now for ₹671.06

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace.

Your workday is filled with them - people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits - from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers - and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.

(P)2017 Gildan Media LLC Business Communication Communication & Social Skills Etiquette Personal Success Self-Help Workplace & Organisational Behaviour Workplace Culture
adbl_web_anon_alc_button_suppression_t1
No reviews yet