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#1128 - The Sales Call You Lost Might Be The Most Valuable One
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You record your sales calls. But you only ever go back and listen to the ones you win.
𝗜𝗻 𝘁𝗵𝗶𝘀 𝗲𝗽𝗶𝘀𝗼𝗱𝗲 𝘆𝗼𝘂'𝗹𝗹 𝗹𝗲𝗮𝗿𝗻:
Why the calls you lose hold more answers than the ones you win
Where buyers actually drop off in a sales conversation
How to turn those drop off points into a fix that improves every future call
Most people only replay the wins. They feel good, so you move on. But the calls where it went wrong are the real goldmine. Somewhere in that recording is the exact moment the buyer went quiet.
James breaks down why studying your lost calls, not your won ones, is where the real improvement happens. He explains the idea of a drop off point, moments around understanding, pricing, payment or delivery where buyers start to pull away, and how spotting the pattern lets you close the gap.
𝗧𝗼𝗽𝗶𝗰𝘀 𝗖𝗼𝘃𝗲𝗿𝗲𝗱
Sales call recordings
Losing sales calls
Buyer drop off points
Sales objections
B2B sales psychology
Pricing objections
Sales call analysis
Improving close rate
Customer buying signals
Sales training tips
This is episode 1128 of the Daily Sales Message podcast.
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𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗝𝗮𝗺𝗲𝘀
LinkedIn → https://www.linkedin.com/in/jamesnewelluk/
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Struggling to explain what you sell? Watch my free What To Say To Sell™ training:
https://jamesnewell.lpages.co/what-to-say-to-sell/?utm_source=spotify&utm_medium=podcast&utm_campaign=what_to_say_to_sell&utm_content=show_notes
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📩 𝗔𝗯𝗼𝘂𝘁 𝗧𝗵𝗲 𝗗𝗮𝗶𝗹𝘆 𝗦𝗮𝗹𝗲𝘀 𝗠𝗲𝘀𝘀𝗮𝗴𝗲
Daily practical sales tips covering sales messaging, sales psychology, B2B selling and conversion improvement.
Most deals are lost in explanation, not negotiation.
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𝗜𝗺𝗽𝗿𝗼𝘃𝗲 𝘆𝗼𝘂𝗿 𝘀𝗮𝗹𝗲𝘀 𝘀𝗸𝗶𝗹𝗹𝘀 (𝘀𝘁𝗲𝗽-𝗯𝘆-𝘀𝘁𝗲𝗽)
https://www.practicalsalestraining.com
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𝗜𝗺𝗽𝗿𝗼𝘃𝗲 𝗵𝗼𝘄 𝘆𝗼𝘂 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝗼𝗳𝗳𝗲𝗿𝗶𝗻𝗴
https://www.clearsalesmessage.com
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Clear Sales Message™ helps companies communicate their value clearly so buyers understand faster and buy with confidence.