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3. Where Humans still matter

3. Where Humans still matter

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In this third episode of Human and AI at Work, I look at the economic case for AI to the practical question of how work should actually change.

There are two broad routes. One is to use AI to improve human performance and most organisations will need both. The harder question is deciding where people should remain central.

This episode explores how to draw the human/machine boundary thoughtfully, and why a human-centred operating model can remain powerful but only where the value it creates still justifies the cost.

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