Episodes

  • #5 - Why understanding your stakeholder is the key to fixing tech resistance

    #5 - Why understanding your stakeholder is the key to fixing tech resistance
    Feb 3 2026
    In this episode, we break down why superficial stakeholder analysis creates avoidable surprises, noise, and late-stage resistance in tech programs. You’ll learn the two common failures teams overlook, and a practical three-step approach to spotting hidden concerns early. We show how to map the full stakeholder ecosystem, assess impact with clarity, and profile critical groups so you can prevent resistance before it escalates and protect the brand of your program. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    15 mins
  • #4 - Discover the early-warning system every IT leader needs before go-live

    #4 - Discover the early-warning system every IT leader needs before go-live
    Feb 2 2026
    Most tech programs fail not because the system is wrong, but because misalignment goes unnoticed until it’s too late. In this episode, Arne explains why structured, ongoing dialogue is your most reliable early-warning system when it comes to multi-year and multi-stakeholder tech transformation. You’ll learn how to surface hidden stakeholder risks, understand the rational resistance of line managers, and combine qualitative and quantitative insights to react fast and targeted and hence avoid reactive “reputation firefighting”. Practical guidance for IT leaders who want fewer surprises and a stronger path to go-live. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    11 mins
  • #3 - The art of positioning your change to deliver buy-in, not resistance

    #3 - The art of positioning your change to deliver buy-in, not resistance
    Jan 30 2026
    This episode breaks down why tech programs lose trust when leaders either overpromise on the benefits or undersell the real value. We explore how expectations shape adoption, what users actually judge at go-live, and how to balance honesty with clarity. You’ll learn how to assess true change impact, map your “hit & shit topics”, set credible expectations, and position your program in a way that protects adoption, reputation, and ROI. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    19 mins
  • #2 - The three common blind spots that could derail your ERP comms strategy

    #2 - The three common blind spots that could derail your ERP comms strategy
    Jan 29 2026
    Even well-run tech programs fail when leaders miss the organisational signals shaping that predict adoption. In this episode, Arne breaks down three common blind spots—history, context, and strategic alignment—and shows how they quietly undermine readiness long before go-live. You’ll learn what to scan early, how to read your organisation’s mood, and why a clear umbrella story protects adoption, credibility, and ROI. A practical guide for CIOs and program leads under real delivery pressure. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    12 mins
  • #1 - Five comms strategies to guarantee your most successful ERP launch ever

    #1 - Five comms strategies to guarantee your most successful ERP launch ever
    Jan 29 2026
    This episode breaks down five human dynamics that quietly determine ERP adoption and long-term ROI. From legacy attachment and local power to team energy, cognitive overload and expectation gaps, you’ll learn why identical systems produce very different outcomes across organisations. If you’re leading an ERP or major tech programme, these insights help you manage the risks that shape testing quality, data discipline, stakeholder alignment and post–go-live stability. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    17 mins
  • #0 - The school of stakeholder engagement for IT leaders

    #0 - The school of stakeholder engagement for IT leaders
    Jan 29 2026
    70% of enterprise tech transformations fail to meet business goals – not due to code, but human resistance. In this episode, we dismantle the "Go-Live Illusion." We discuss why ignoring stakeholder dynamics threatens your ROI and reputation, and how to apply engineering rigor to measuring stakeholder engagement. Discover how to identify early warning signs and align your organization before resistance hardens. Secure your investment by mastering the human side of technology change. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    5 mins
  • Trailer A Change in Conversation

    Trailer A Change in Conversation
    Jan 22 2026
    Welcome to A Change in Conversation. The podcast that helps IT Leaders to land their Tech Change with minimal noise and maximum adoption.
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    1 min