Episodes

  • 17_Beyond Consultants and DIY AI: A Third Way to Drive Tech Adoption

    17_Beyond Consultants and DIY AI: A Third Way to Drive Tech Adoption
    Jun 4 2026
    CIOs and Digital Transformation Leaders face intense pressure to deliver technology faster and cheaper. To drive adoption, leaders often choose between slow, expensive consultants or fast, context-blind AI. Both jeopardize your program's ROI. In this episode, Arne and Matthijs break down a smarter third way. Learn how to empower your internal teams to build an end-to-end adoption strategy in-house. Discover how software-augmented frameworks combine expert guidance with efficiency to secure lasting behavioral change.
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    31 mins
  • 16_4 things CIOs must get right to build influence

    16_4 things CIOs must get right to build influence
    May 21 2026
    AI has put IT at the centre of business change. In this episode, we explore four things CIOs must get right to turn that moment into influence: strategic clarity, stakeholder trust, adoption, and value storytelling. The risk is clear: if IT remains seen as an operational provider, it may miss its chance to become the strategic guide the business now needs.
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    30 mins
  • 15_Building trust with credibility:How to move IT from firefighting to trusted business partner/Linda Söderberg (Sysmex)

    15_Building trust with credibility:How to move IT from firefighting to trusted business partner/Linda Söderberg (Sysmex)
    Apr 30 2026
    Linda Söderberg shares how IT leaders can move from firefighting to trusted business partnership by reducing operational noise, creating focus, and rebuilding credibility with the business. She explains why strong IT leadership starts with stabilising operations, managing demand, setting clear priorities, and communicating with a customer-centric mindset. A practical episode for CIOs and IT leaders balancing steady-state operations with future growth, innovation, and rising business expectations.
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    42 mins
  • #14_Stakeholder buy-in at scale:How to mobilize 80 countries behind one SAP transformation |Jorge Lopez (Syngenta Group)

    #14_Stakeholder buy-in at scale:How to mobilize 80 countries behind one SAP transformation |Jorge Lopez (Syngenta Group)
    Apr 16 2026
    In this episode, Jorge Lopez explains how Syngenta led a global S/4HANA rollout across 80 countries by linking the program to business value, involving regions early and building a strong cross-functional team. He shares practical lessons on governance, stakeholder alignment, standardisation versus local needs, team energy, data readiness and trusted partner collaboration. Miss these foundations, and even technically sound transformations risk slower adoption, more resistance and a harder go-live.
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    29 mins
  • #13- When to start your stakeholder engagement

    #13- When to start your stakeholder engagement
    Mar 26 2026
    In this episode, we show why stakeholder engagement in tech change must start far earlier than most programs think. Using a typical ERP lifecycle as a blueprint, we break down how to build buy-in, surface hidden concerns, manage expectations, and protect program credibility across every phase. Start too late, and resistance, weak adoption, and ROI loss become much harder to contain.
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    20 mins
  • #12- The 4 forces behind tech adoption

    #12- The 4 forces behind tech adoption
    Mar 19 2026
    Go-live is not adoption. In this episode, we break down the four forces that decide whether a new technology gets used – sustainable and compliant or quietly slides into workarounds: the technology, the individual, the social layer, and the wider system around the change. You’ll learn where resistance starts, why adoption drops after launch, and what leaders can do early to protect data quality, usage, and ROI.
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    17 mins
  • #11 - Why recognition is the fuel that will power your team through the ERP marathon

    #11 - Why recognition is the fuel that will power your team through the ERP marathon
    Feb 26 2026
    ERP programs are marathons. When timelines stretch over years, the risk isn't just technical – it's team burnout. This episode reframes recognition from "soft HR" to a strategic lever for sustaining momentum. Learn to avoid the "Rush & Drop" trap, embed celebration into your operating rhythm, and empower Stream Leads and Local Project Leads as recognition multipliers. Discover why building a strong "immune system" protects your delivery capacity and prevents talent churn in complex, multi-year transformations. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    14 mins
  • #10 - Mind the gap: How to spot comms risks before they drive resistance

    #10 - Mind the gap: How to spot comms risks before they drive resistance
    Feb 19 2026
    Tech programs rigorously track technical risks but often ignore the "silent noise" of stakeholder resistance until it erodes adoption. This episode introduces the "Hit vs. Shit" lens—a practical framework to diagnose communication gaps before they escalate. Learn to map your rollout’s perceived gains and losses, score adoption risks like technical logs, and protect your program’s reputation. Stop reacting to noise and start managing stakeholder risk with the same rigor as data migration. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    21 mins