Ever wondered what a "good" review rate actually looks like in ecommerce? In this episode, we cut through the noise and break down the real numbers you should be aiming for. We explore the fascinating "1/9/90 theory" that explains why some customers love leaving reviews while others stay silent, and show you exactly what to expect from your review collection efforts. Through a real-world example, you'll learn how to tell if you're crushing it or if there's room for improvement, plus get actionable insights to boost your review rates across the board.
Feb 20 202514 mins