Ch 19: Tolerating Uncertainty & Managing Change
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Ch 19: Tolerating Uncertainty & Managing Change
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About this listen
We live with constant uncertainty and change in modern life. To be able to be effective we need to learn to ride the waves of our feelings and use the information we get from them. We can learn to trust our inner process as well as group processes. Change has a predictable series of stages along with emotional responses and behavioral signs. Empathy and communication help us and our teams through the process of change:
- Denial
- Anger/Depression/Anxiety
- Disorientation
- Acceptance
Experiment: Softening impatience & frustration
Experiment: Distinguishing control from choice
Experiment: Helping yourself and your team through change
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