Crisis Leadership, AI, & Team Trust

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Crisis Leadership, AI, & Team Trust

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ControlUp CEO Jed Ayres and Chief Product Officer Gadi Feldman share the decision to bring 400 employees to Dubai while the company was operating through war and crisis—and what happened to morale, trust, and connection afterward. IN THIS CONVERSATION • How leaders make decisions during war and crisis • Why 400 employees were brought together in Dubai • What changed when distributed teams met in person • How flatter organizations affect trust and accountability • Where AI can improve employee experience and support • How AI may reshape jobs, roles, and organizational structure CHAPTERS 00:00 Introduction to Jed Ayres and Gadi Feldman 08:33 Leading during war and crisis 11:03 The decision to fly 400 employees to Dubai 12:57 Unifying dispersed teams across countries 15:07 Building trust through physical presence and culture 17:05 Moving from hierarchical to flat organizations 19:00 Balancing support and overstepping as a leader 20:10 Listening strategies in leadership 22:27 One-on-one leadership and employee growth 24:14 Debate and innovation in Israeli culture 25:56 The future of flat, empowered organizations 28:47 Using data to improve employee experience 33:01 AI in IT support and automation 36:10 Preparing for the future of work with AI ABOUT THE GUESTS Jed Ayres is CEO of ControlUp. Gadi Feldman is Chief Product Officer of ControlUp. Explore more episodes: https://leaderbook.ai/podcast Learn more about LeaderbookAI: https://leaderbook.ai/

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