In this episode, I’m joined by Nicki Doble, a global tech and transformation leader with deep experience in cybersecurity and incident response.

We unpack what makes a cyber crisis different from any other, from the speed and ambiguity to the pressure leaders feel to provide answers before they exist.

If you’ve ever found working on a data breach or cybersecurity attack overwhelming or felt like it sits outside your remit, this episode is for you. Nicki breaks down what’s going on during an incident, and what comms teams and leaders need to focus on when the facts are still unfolding.

Most times, in a cyber crisis, you won’t have all the answers, but how you communicate without them matters most.

This is the podcast you break in case of emergency.

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Connect with Nicki:

LinkedIn: Nicki Doble | LinkedIn
Website: www.nickidoble.com

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

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See omnystudio.com/listener for privacy information.

Overcorrecting - or speaking to your audience where you want them to be, instead of where they actually are - are two of the most common mistakes organisations make in a crisis.

In this episode, I’m joined by Caroline Voaden, founder of Story and creator of the Amber Audit, who shares practical ways to sidestep these traps, and what communications professionals should be watching for before things escalate.

We unpack what it takes to prepare for and manage a crisis in a social-first world: why issues flare online, why teams still lean too heavily on traditional media, and what leaders need to understand about platforms like Reddit.

Caroline also makes the case that you can’t manage what you’re not monitoring. If you don’t know where the fire is burning, you’ll lose precious time responding in the wrong place, to the wrong people.

This is the podcast you break in case of emergency.

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Connect with Caroline:

LinkedIn: Caroline Voaden | LinkedIn
Website: www.storycopywriting.co.
TikTok: @carolinevoaden.comms

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

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See omnystudio.com/listener for privacy information.

In this episode, I sit down with Trevor Young, communications strategist, PR maestro and author, to talk about leadership, visibility and reputation before and after a crisis.

We look at why the strongest asset you have isn’t just your response - it’s your connected brand - and why leaders who show up early are better positioned when things go wrong.

If you’ve ever thought building a personal brand is a ‘nice to have’, this episode will challenge you.

This is the podcast you break in case of emergency.

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Connect with Trevor:

LinkedIn: Trevor Young | LinkedIn
Website: www.trevoryoung.me
Blog: www.prwarrior.com
Newsletter: Earn the Right | Trevor Young | Substack

Get in touch with Sarah:
Learn more at www.bespokenagency.com.au
You can also reach out on LinkedIn

***

See omnystudio.com/listener for privacy information.