Is luck something that randomly happens to people, or is it the product of specific actions? And if it is specific actions, how can we increase our "contact" with luck to have a corresponding increase in success?

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It if your ratio of janitorial proposals to closed deals is super low, that can be a frustrating experience. Here are a few suggestions to improve your close ratio.

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In this episode, the following content is covered:

(1) A few of the ways I use ChatGPT for my professional and personal life

(2) A few ways to use ChatGPT and AI in your business

(3) Some dangers and/or cautions of AI use

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In the early days of the company, leading means doing everything it takes to get the job done. Usually that means wearing all the hats. But as the team grows, your jobs as leader changes. You now have to lead and work through others to get the job done. Here are 6 keys to doing that effectively

In this podcast, we look at the five domains of emotional intelligence, what they are, and why they matter in your cleaning company. The springboard for this discussion is Daniel Goleman's HBR article "What Makes a Leader?"

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Here is a short speech I gave at the Elite BSC Janitorial Leadership Conference earlier this week. The goal of the speech was to cast a vision for the industry, and specifically for "Elite" janitorial companies.

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In 2019, we made our first acquisition. Here is a behind the scene look at that transaction.

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In this episode, I sit down with Jeff to talk about the role of the CEO—or what many call the visionary—in a growing company. I share my own story of stepping out of the day-to-day at Frantz, why I knew it was time to make that shift, and what I’ve focused on since making the transition. We also discuss how to stay engaged in areas you love, like sales or customer relationships, without stepping on your team’s toes. If you’re thinking about what’s next for your role or your company, this conversation might help you take the next step with clarity and confidence.

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