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Fixed Ops Focus

Fixed Ops Focus

Written by: Steve Shaw & Dave Rogers
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About this listen

 Welcome to the podcast that treats Fixed Operations like the profit powerhouse it actually is – no corporate fluff, no sugar-coating, no 45-minute intros about somebody’s childhood dog. If you’re tired of “best practices” that don’t practice and factory “recommendations” that starve your bottom line, pull up a chair. Dave and Steven are about to tell you how it really is – and exactly how to fix it.Copyright 2026 Fixed Ops Focus Economics
Episodes
  • Episode 7 - Express Department

    Episode 7 - Express Department
    Jan 15 2026
    Dave Rogers and Steve Shaw examine the Express Department, recommending it be accurately named the Maintenance and Light Repair Department to set realistic customer expectations and support operational clarity.
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    33 mins
  • Episode 6 - Pros & Cons of Flat Rate Pay

    Episode 6 - Pros & Cons of Flat Rate Pay
    Jan 13 2026
    In this episode of Fixed Ops Focus, Dave Rogers and Steve Shaw break down flat-rate pay for technicians: why it often beats hourly by rewarding skill, speed, and productivity—leading to higher earnings for top techs—plus the best real-world pay plans in successful dealerships.
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    24 mins
  • Episode 5 - Back to the Basics

    Episode 5 - Back to the Basics
    Jan 9 2026
    Today, we're breaking down the importance of nailing the basics... you know, the fundamentals every pro athlete drills endlessly.
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    25 mins
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