Veterinary practice owners, welcome back!

In Part 2 of "Your Leaders Are Exhausted, and So Are You," the same panel of practice owners answers a tough question: How do you build accountability without becoming the bottleneck or the bad guy?

If everything has to run through you, here is the hard truth discussed in this episode: if you are the bottleneck, you are the problem.

This conversation covers hiring great people, coaching them well, and then letting them lead. It explores consistency, open two-way communication, bringing in additional support so you are not the only voice of accountability, and why strong core values are essential.

If you are ready to stop carrying it all and start building a real leadership structure, this episode is for you.

Panelists for this episode include:

• Host = Brenda Tassava Medina, CVPM, CVJ, MVLCE, President of Encore Veterinary Consulting
• Dr. Evan Ware, Practice Owner at Laveen Veterinary Center
• Dr. Chip Cooney, Practice Owner at Animal Hospital of Statesville
• Dr. Amy Tate, Managing Partner at Riverview Animal Clinic

Thanks for listening!

Website: https://encorevet.com/

Facebook: https://www.facebook.com/encoreveterinaryconsulting

Instagram: @encorevetconsulting

Linkedin: https://www.linkedin.com/company/encore-veterinary-consulting

If you're a veterinary practice owner, this one is for you!

In Part 1 of this two-part conversation, three practice owners share an honest look at leadership overload and answer a powerful question: What responsibilities should owners stop carrying themselves?

From running staff meetings and handling client complaints to coaching team members and serving as the default Medical Director, many owners are doing more than they need to. This episode explores building the right team, elevating other veterinarians into leadership roles, leaning into your strengths, and carving out time for critical thinking.

Don’t miss Part 2 next week, where we’ll dive deeper into building accountability without seeming like the "bad guy"!

Panelists for this episode include:

• Host = Brenda Tassava Medina, CVPM, CVJ, MVLCE, President of Encore Veterinary Consulting
• Dr. Evan Ware, Practice Owner at Laveen Veterinary Center
• Dr. Chip Cooney, Practice Owner at Animal Hospital of Statesville
• Dr. Amy Tate, Managing Partner at Riverview Animal Clinic

Thanks for listening!

Website: https://encorevet.com/

Facebook: https://www.facebook.com/encoreveterinaryconsulting

Instagram: @encorevetconsulting

Linkedin: https://www.linkedin.com/company/encore-veterinary-consulting

In this episode, our panel examines which veterinary staffing benchmarks still provide meaningful insight and which ones may be leading practices in the wrong direction. From labor as a percentage of revenue to client experience metrics and total human cost, they discuss what is still worth measuring and what may no longer deserve center stage.

The conversation also focuses on how to better align doctor and support team schedules to prevent burnout. Through smarter pairing, clearer role alignment, strategic scheduling, and stronger communication, the panel shares practical ways to create balance without simply adding more staff.

If you feel stuck chasing staffing ratios that never seem to solve the issue, this episode will challenge you to rethink the expectations behind them.

Panelists joining Brenda Medina for this episode include:

• Michelle Winter, CVPM, CVJ, VP of Operations at Encore Vet Group
• Tiffany Consalvo, CVPM, CCFP, Director of Leadership & Operations at Encore Vet Group
• Amy Brauns, RVT, CVPM, Hospital Administrator at Everhart Veterinary Group

Thanks for listening!

Website: https://encorevet.com/

Facebook: https://www.facebook.com/encoreveterinaryconsulting

Instagram: @encorevetconsulting

Linkedin: https://www.linkedin.com/company/encore-veterinary-consulting