In this episode of FlightPlan: Quick Consults, a panel featuring the CEO of VetBooks, a CPA, and a veterinary operations leader discusses common sources of inaccuracy in veterinary P&Ls—from misclassified expenses and incorrectly coded services and inventory to using the wrong accounting method. They explain how these issues can quietly undermine decision-making.

The conversation also explores where practices should start when cleaning up their financials, including building a clean monthly income statement, aligning systems with the VMG/AAHA chart of accounts, and clearly defining the purpose behind the work. Because before you fix the practice, you have to fix the data.

Host: Brenda Tassava Medina, CVPM, CVJ, MVLCE

Panelists:

• Martin Traub-Werner, CEO at VetBooks
• Shona Andryszak, LVT, CCFP, SHRM-CP, Director of Support at Encore Vet Group
• Beth Scott, CPA, Partner at Katz, Sapper & Miller

Resources Discussed:

• VMG AAHA Chart of Accounts - https://www.myvmg.com/knowledge-center/aaha-vmg-chart-of-accounts/

Thanks for listening!

Website: https://encorevet.com/

Facebook: https://www.facebook.com/encoreveterinaryconsulting

Instagram: @encorevetconsulting

Linkedin: https://www.linkedin.com/company/encore-veterinary-consulting

Veterinary practice owners, welcome back!

In Part 2 of "Your Leaders Are Exhausted, and So Are You," the same panel of practice owners answers a tough question: How do you build accountability without becoming the bottleneck or the bad guy?

If everything has to run through you, here is the hard truth discussed in this episode: if you are the bottleneck, you are the problem.

This conversation covers hiring great people, coaching them well, and then letting them lead. It explores consistency, open two-way communication, bringing in additional support so you are not the only voice of accountability, and why strong core values are essential.

If you are ready to stop carrying it all and start building a real leadership structure, this episode is for you.

Panelists for this episode include:

• Host = Brenda Tassava Medina, CVPM, CVJ, MVLCE, President of Encore Veterinary Consulting
• Dr. Evan Ware, Practice Owner at Laveen Veterinary Center
• Dr. Chip Cooney, Practice Owner at Animal Hospital of Statesville
• Dr. Amy Tate, Managing Partner at Riverview Animal Clinic

Thanks for listening!

Website: https://encorevet.com/

Facebook: https://www.facebook.com/encoreveterinaryconsulting

Instagram: @encorevetconsulting

Linkedin: https://www.linkedin.com/company/encore-veterinary-consulting

If you're a veterinary practice owner, this one is for you!

In Part 1 of this two-part conversation, three practice owners share an honest look at leadership overload and answer a powerful question: What responsibilities should owners stop carrying themselves?

From running staff meetings and handling client complaints to coaching team members and serving as the default Medical Director, many owners are doing more than they need to. This episode explores building the right team, elevating other veterinarians into leadership roles, leaning into your strengths, and carving out time for critical thinking.

Don’t miss Part 2 next week, where we’ll dive deeper into building accountability without seeming like the "bad guy"!

Panelists for this episode include:

• Host = Brenda Tassava Medina, CVPM, CVJ, MVLCE, President of Encore Veterinary Consulting
• Dr. Evan Ware, Practice Owner at Laveen Veterinary Center
• Dr. Chip Cooney, Practice Owner at Animal Hospital of Statesville
• Dr. Amy Tate, Managing Partner at Riverview Animal Clinic

Thanks for listening!

Website: https://encorevet.com/

Facebook: https://www.facebook.com/encoreveterinaryconsulting

Instagram: @encorevetconsulting

Linkedin: https://www.linkedin.com/company/encore-veterinary-consulting