In this Your Health University episode, Jamie sits down with Colin Stevens, Director of Engagement at Your Health, for a practical and honest conversation about communication—what it is, why it breaks down, and how leaders can immediately improve it. Colin reframes communication as understanding, not just delivery, explains why tone is the packaging that determines whether a message gets opened, and explores how ego blocks empathy in moments of conflict. The episode ends with a simple, powerful challenge: if you want to elevate your career and relationships, start by becoming a better listener.

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In this episode of the Your Health University Podcast, Jamie sits down with Matt Whitehead, Chief Ancillary Officer at Your Health, to unpack one of leadership’s hardest realities: you rarely have all the information you want when decisions matter most.

Drawing from decades of healthcare leadership experience, Matt explains how early decisions were driven almost entirely by gut, ethics, and urgency—long before real-time data existed. Together, they explore the balance between data and instinct, confidence and humility, decisiveness and recklessness.

This conversation tackles real leadership tension: when waiting causes harm, when momentum matters more than perfection, and why doing nothing is often the most dangerous choice. Matt also shares a candid leadership failure, what it taught him, and how Your Health built a culture where mistakes are learning tools—not career-ending moments.

If you lead people, teams, or systems—especially in healthcare—this episode reframes uncertainty not as a weakness, but as the proving ground of great leadership.

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In this episode of Your Health University, Jamie sits down with Dr. Jimmie Williamson, Chief Behavioral Health Officer at Your Health, to break down why behavioral health belongs inside primary care—not outside it. Jimmie explains how telehealth lowered stigma, how mental health diagnoses (“F codes”) often correlate with frequent ER use, and why Your Health moved from intuition to data-driven referral models using tools like Power BI. They also map the full behavioral health ecosystem—from psych nurse practitioners to therapists to the psych pharmacist—and clarify when and how teams should refer patients for the right level of support. The takeaway is simple: earlier behavioral health intervention can improve lives, reduce hospital visits, and strengthen value-based care outcomes system-wide.

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In the first episode of 2026, Jamie sits down with Colin Stevens, Director of Employee Performance and Engagement, to reframe the new year without falling into the resolution trap. Together they explore why mindset isn’t about ignoring pain—it’s about choosing perspective, focusing on what you can control, and attaching meaning to what you’re pursuing. Colin breaks down why motivation fades, what sustains long-term change, and how building the right environment—including the people around you—can make or break your progress. If you want 2026 to be different, this episode offers a grounded, inspiring blueprint: identify your “why,” embrace uncertainty, and become the kind of person who does the hard thing anyway.

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Key Takeaways

• Everyone can be an investigator: Observing subtle changes in behavior, sleep, decision-making, or life management can reveal early signs of behavioral health needs.
• Integration matters: Combining behavioral and physical health care improves outcomes, prevents avoidable hospital visits, and reduces overall healthcare costs.
• Impact beyond the patient: Supporting behavioral health has ripple effects on families, caregivers, and communities, improving overall system well-being.
• Life transitions are critical points: Changes in living situations, cognitive decline, or significant life events are opportunities for early intervention.
• Collaboration is key: Cognitive behavioral specialists, nurses, primary care providers, and facility staff must work together to ensure timely and effective care.
• Innovation brings hope: Emerging research, new care models, and broader conversations about mental health as part of overall wellness are reshaping healthcare for the better.

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Key Takeaways

• Behavioral health and physical health are inseparable and must be treated together
• Chronic illness often worsens anxiety, depression, and isolation — especially in aging populations
• Fear and stigma continue to prevent many patients from seeking behavioral health support
• Integrated care teams reduce gaps, improve communication, and catch issues earlier
• Anxiety and depression can masquerade as “normal aging” but are highly treatable
• Careful psychiatric medication management improves both emotional and physical outcomes
• Over-communication across care teams prevents patients from falling through the cracks
• Addressing behavioral health empowers patients to actively engage in their treatment plans
• Normalizing behavioral health conversations is essential to long-term recovery and stability

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1. Hospice isn’t about giving up — it’s about shifting the goal from cure to comfort.
Most misconceptions stem from fear or lack of education. Hospice focuses on maximizing quality of life, not accelerating end of life.

2. Timing matters. Early conversations lead to better experiences.
Families often wait until crisis mode. Subtle changes — fatigue, weight loss, repeated hospitalizations, shifting goals — are early signs to explore hospice.

3. There is an entire team behind every patient and family.
Chaplains, social workers, nurses, CNAs, and physicians work together to support medical, emotional, spiritual, and logistical needs.

4. Quality of life is unique to each patient.
It may mean one last trip, freedom from pain, or simply being able to rest without fear. Hospice focuses on what matters most.

5. Families gain relief, clarity, and peace knowing they’re not alone.
Hospice offers 24/7 support, education, and guidance — reducing anxiety and preventing unnecessary hospital visits.

6. Eligibility is flexible and individualized.
A prognosis of six months or less is a guideline, not an expiration date. A hospice RN and medical director work together to determine appropriateness based on a full clinical picture.

7. Hospice allows sacred, human moments to happen.
Final conversations, reconciliation, peaceful transitions — hospice creates space for these moments rather than crisis-driven chaos.

8. Education is the antidote to fear.
Knowledge gives families confidence, reduces guilt, and empowers them to make aligned decisions for their loved ones.

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KEY TAKEAWAYS

• Hospice isn’t a crisis response—it’s a planned, values-based care transition.
• Patients are guided into hospice through ongoing conversations with their care team, not sudden decisions.
• Your Health’s model is uniquely team-based.
• Clinical teams—NPs, nurses, social workers, CHWs, SSAs—collaborate long before a hospice referral happens.
• Eligibility is defined by Medicare, but the experience is defined by the patient.
• Patients choose what services they want: chaplaincy, volunteers, home aides, social work, and more
• Family support is a major part of the program.
• Hospice helps families avoid panic, emergency room visits, and uncertainty by educating them and offering 24/7 resources.
• Non-clinical roles are essential.
• Volunteers, chaplains, and social workers play major roles in emotional, logistical, and spiritual support.
• Respite care is a game-changer for caregiver burnout.
• Five-day facility stays covered under the hospice benefit help families regroup, rest, and sustain caregiving.
• Your Health provides continuity “from pediatrics to end of life.”
• The organization’s ecosystem lets patients receive personalized care at every stage of their life journey.

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