Maintenance issues can be solved with tools—but when it comes to finding and keeping the right people, it’s not so simple. In this episode of the Multifamily Mixtape, host Mark Sharp sits down with John Modlin https://www.linkedin.com/in/john-modlin-1811148/ , a former leasing consultant turned staffing expert, to get real about the recruitment and retention crisis facing the multifamily industry.
From outdated training practices to the myth of centralization, John unpacks the most pressing issues affecting apartment staffing today. They discuss how perceptions of the industry are hindering growth—and how communication, career development, and tapping into untapped talent (yes, even bartenders!) can change the game. Whether you're a seasoned property manager or new to multifamily, this conversation will leave you thinking differently about how we build and support the teams that keep our communities thriving.
In This Episode, You'll Learn:
Why outdated perceptions and lack of visibility are hurting multifamily recruitment efforts.
What communication and soft skills mean for success in maintenance and leasing roles.
The demand for maintenance staff continues to grow, but training remains a major hurdle.
How decentralized hiring and career education can attract top talent from unexpected places.
🎧 Listen now to explore how the multifamily industry can evolve to meet today’s staffing challenges head-on.
💬 Got a hiring success story or staffing struggle? Share it with us and join the conversation!
🔔 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!
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#MultifamilyMixtape #ApartmentStaffing #LegacyStaffing #PropertyManagementCareers #MultifamilyHiring #WorkforceDevelopment #TrainToRetain #CareerGrowthInMultifamily #CommunicationMatters #DecentralizeHiring #SupportYourStaff #IndustryPerceptionMatters

With the multifamily industry gearing up for Apartmentalize, one of the biggest events of the year, host Mark Sharp turns the spotlight on something just as important as networking and education: mental health.
This episode dives deep into the silent struggles many professionals face behind the scenes—burnout, stress, and emotional fatigue. Mark shares eye-opening statistics on rising anxiety and depression levels in the industry, revealing the real cost of high workloads, resident conflicts, and lack of support. But it’s not all doom and gloom. From setting personal boundaries to launching company-wide wellness initiatives, this episode is packed with practical insights for both individuals and leaders looking to build healthier workplaces.
In This Episode, You'll Learn:
Why the multifamily industry needs to prioritize mental health alongside education and networking.
What common stressors like understaffing and poor training are doing to employees' mental wellness.
The absence of work-life balance is a major contributor to burnout in multifamily professionals.
How peer support, boundaries, and leadership action can transform mental health in the workplace.
🎧 Listen now and explore how we can normalize mental health conversations and create healthier spaces in multifamily.
💬 Join the conversation and share your own Apartmentalize takeaways or wellness tips with us online!
👉 Click subscribe @MultifamilyMediaNetwork on YouTube to stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics.
🔗 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore our extensive library of podcasts and blogs from today’s multifamily leaders.
#MultifamilyMixtape #Apartmentalize2025 #MentalHealthMatters #PropertyManagement #WorkplaceWellness #MultifamilyIndustry #BurnoutPrevention #NetworkingAndWellness #LeadWithCare #SupportYourTeam #MultifamilyLeadership #NAAApartmentalize

Behind every smooth-running property is a maintenance team that often goes unseen, unsupported—and undertrained. In this episode, host Mark Sharp returns after a short break to tackle a subject that deserves urgent attention: the mental health and training gaps in multifamily maintenance teams.
From rising negative reviews to burnout from lack of recognition, Mark sheds light on the hidden pressures maintenance professionals face daily. He shares why job-specific training isn’t just a “nice to have” but a must-have—not only to deliver better service but to protect the well-being of the people keeping properties running. Whether you're a property manager, trainer, or industry leader, this episode will challenge you to rethink how you support the backbone of your operations.
In This Episode, You'll Learn:
Why the lack of recognition and tailored support is taking a toll on maintenance professionals' mental health.
What a blended, multi-style training program can do for employee engagement and job satisfaction.
The majority of maintenance staff do not receive adequate job-specific training—leading to service issues and burnout.
How fostering a learning culture can boost morale, retention, and overall team performance.
🎧 Listen now to start the conversation around mental health and elevate your maintenance team’s experience.
💬 Got thoughts or a story to share? Tag us and join the discussion!
#MultifamilyMixtape #MaintenanceMatters #MentalHealthAwareness #PropertyManagement #MultifamilyTraining #SupportYourTeam #EmployeeWellbeing #BlendedLearning #MaintenanceTeams #ResidentExperience #LeadershipInMultifamily #FixTheSystem #TrainToRetain

The multifamily industry is more than just buildings and leases—it’s a powerful community fueled by people, policies, and progress.
In this episode, host Mark Sharp sits down with Todd Whitlow https://www.linkedin.com/in/todd-whitlow-b7800529/ and Bryan Holladay https://www.linkedin.com/in/bryan-holladay-10003219/ to talk about their brand-new podcast, The Associated, and the vision behind it. What started as a casual conversation at a national conference turned into a bold new platform to amplify voices from across the apartment association world.
Together, they explore why this moment is ripe for a podcast dedicated to the behind-the-scenes movers and shakers in multifamily. From navigating legal operations and legislative trends to spotlighting innovation, technology, and career growth, Todd and Bryan are on a mission to engage their audience, build community, and bring the fun back into industry conversations. Whether you're a seasoned exec, a rising leader, or just multifamily-curious—this episode is your all-access pass to what’s next.
What’s Covered in This Episode?
- Why does the multifamily industry need a dedicated podcast to keep pace with legislation and leadership trends?
- What inspired two industry pros to turn a hallway chat into a show called The Associated?
- The multifamily sector is packed with career opportunities, emerging tech, and a strong sense of community support.
- How will Todd and Bryan simplify complex legal concepts and create space for authentic, relatable stories in the industry?
🎙️ Ready to meet the voices behind The Associated? Tune in and get inspired by what’s possible in multifamily.
💡 Don’t forget to subscribe and stay in the loop for monthly episodes packed with insights, laughs, and leadership.
🔗 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!
Visit www.multifamilymedianetwork.com to sign up for our newsletter and browse our extensive library of podcasts and blogs from today’s multifamily leaders!
#MultifamilyMixtape #TheAssociatedPodcast #MultifamilyIndustry #ApartmentAssociations #PropertyManagement #PodcastLaunch #CareerInMultifamily #AIandHousing #IndustryVoices #LegalInMultifamily #CommunityDriven

What does it mean to build a career—not just a job—in the multifamily industry?
In this episode of the Multifamily Mixtape, host Mark Sharp welcomes back Chris Caramanica to dive deep into the meaning behind RPM Careers Week, and why now, more than ever, it's crucial to spotlight the people who make residential property management thrive.
As the industry wrestles with challenges like employee retention, centralization, and evolving expectations, Chris brings both insight and optimism to the conversation. From strengthening teams through education and networking to addressing fears around automation and job loss, this episode is a must-listen for anyone passionate about the future of property management careers.
What’s Covered in This Episode:
-Why is employee retention more than just a buzzword in today’s multifamily landscape?
-What role does RPM Careers Week play in inspiring and retaining top talent?
-The rise of centralization is changing job security and efficiency in property management.
-How can leaders support their teams through education, recognition, and community engagement?
🎧 Tune in now to discover how you can help shape the future of property management—and your role in it.
📢 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date with the latest insights from multifamily industry experts!
🔗 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore a wealth of podcasts and blogs from today’s top leaders.
👉 Follow the conversation online using:
#MultifamilyMixtape #RPMCareersWeek #PropertyManagement #MultifamilyLeadership #TeamRetention #IndustryGrowth #RealEstateCareers

What happens when the multifamily housing industry takes its voice to Capitol Hill?
In this episode, Chris Caramanica and Mark Sharp unpack their experiences at the National Apartment Association's Advocate Conference in Washington, DC — where property pros meet politics.
Whether you're a seasoned rental owner or just stepping into the industry, this episode sheds light on how advocacy, networking, and education all play a part in shaping the future of housing.
From navigating the nerves of political engagement to the powerful ripple effect of committee work, Chris and Mark reveal the challenges and wins that come with being part of the conversation. They also explore the role of continuous learning and spotlight the upcoming RPM Careers Week — a moment for the industry to celebrate and grow together.
In This Episode:
-Why does advocacy matter so much for independent rental owners and multifamily housing professionals?
-What makes committee work and credentialing key drivers of industry progress and credibility?
-The Advocate Conference connects industry leaders with lawmakers to influence real-world housing legislation.
-How can professionals use events like RPM Careers Week to build engagement and long-term career growth?
🎧 Enjoyed the conversation? Like, subscribe, and share with your network — your support helps us grow and reach more industry professionals!
📢 Click subscribe @MultifamilyMediaNetwork on YouTube and stay up to date with the latest insights from multifamily industry experts!
🔗 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore a wealth of podcasts and blogs from today’s top leaders.
#AdvocateConference #MultifamilyAdvocacy #PropertyManagement #NAA2025 #RentalHousing #CredentialingMatters #RPMCareersWeek #RealEstateLeadership #HousingPolicy #CommunityImpact

The multifamily industry is facing a growing crisis—finding and keeping skilled maintenance professionals is becoming increasingly difficult. As demand rises and the talent pool shrinks, property owners and managers must rethink their approach to recruitment and retention. How can companies attract top talent in a competitive market? What role does company culture play in keeping employees engaged?
In this episode of Multifamily Mixtape, host Mark Sharp sits down with Kelsi Cory, https://www.linkedin.com/in/kelsi-cory-9a96968b/ Founder + CEO of Cory Executive Recruiting https://www.coryexecutive.com/ , to tackle the employment crisis head-on. With years of expertise in real estate recruitment, Kelsi shares insider knowledge on the evolving job market, strategies for both employers and job seekers, and the key factors that influence hiring success. Whether you’re a property manager, recruiter, or multifamily professional, this conversation is packed with valuable insights to help you stay ahead.
What’s Covered in This Episode?
Why is the multifamily industry struggling to hire and retain skilled maintenance professionals?
What are the four C’s of employee retention, and how do they impact hiring success?
The key to standing out as a maintenance professional is optimizing your resume and LinkedIn profile.
How can property managers take a proactive approach to recruitment and avoid last-minute hiring struggles?
🔥 Don’t miss out on these expert insights! Tune in now and take your recruitment strategies to the next level.
Click subscribe to @MultifamilyMediaNetwork on YouTube and stay updated on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!
👉 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore an extensive library of podcasts and blogs from today’s multifamily leaders!
📢 Join the conversation! Share your thoughts using #MultifamilyMixtape #HiringSolutions #PropertyManagement #TalentRetention #MultifamilyIndustry

What do theater and multifamily facilities management have in common? More than you might think! In this episode of the Multifamily Mixtape Podcast, host Mark Sharp sits down with Chris Caramanica https://www.linkedin.com/in/chris-caramanica-3b287666/ to explore his unconventional journey into the industry. Chris shares how his background in theater uniquely prepared him for customer service in property management, the role of community engagement in leadership, and why education is key to professional growth in maintenance.
From mentorship to the evolution of recognition programs, this episode dives into the critical aspects of leadership and development in multifamily maintenance. Whether you're looking to enhance your career, strengthen industry connections, or simply gain insights into the future of maintenance conferences, this episode is packed with valuable takeaways.
What’s Covered in This Episode:
-Why do theater skills translate so well into customer service and leadership in multifamily housing?
-What role do apartment associations play in shaping the careers of maintenance professionals?
-The shift from traditional competitions to inclusive, educational events is transforming maintenance recognition programs.
-How can community involvement and networking open doors to leadership opportunities in the multifamily industry?
Don’t miss this insightful conversation packed with career advice, industry trends, and leadership wisdom!
🎧 Tune in now!
Click subscribe to @MultifamilyMediaNetwork on YouTube and stay updated on our vast network of multifamily professionals hosting podcasts on all the industry hot topics!
👉 Visit www.multifamilymedianetwork.com to sign up for our newsletter and explore an extensive library of podcasts and blogs from today’s multifamily leaders!
#MultifamilyMixtape #PropertyManagement #Leadership #CustomerService #FacilitiesManagement #MaintenanceEducation #CommunityEngagement #ApartmentAssociations #CareerGrowth #Networking