In this Moms Unfiltered edition of Operations Unfiltered, I’m joined by Krystina Wales, Associate Director of Media at GBMC HealthCare and host of the Practical Parenting podcast.

We get into the behind-the-scenes of balancing motherhood, healthcare marketing, and emotional wellness while navigating demanding careers and raising children.

We also talk about therapy, people-pleasing, mom guilt, toddler meltdowns, influencer marketing in healthcare, and the systems and boundaries that help keep everything running — even when life feels chaotic.

Plus, we share honest reflections on parenting, apologizing to your kids, and learning how to give yourself grace in the process.

If you’re balancing career life, motherhood, healing, or simply trying to keep all the moving pieces together — this one’s for you.

In this episode of Operations Unfiltered, I’m joined by Jasmine Gibson and Jasmine Miller, founders of Black Women Marketers and the Marketer Hub Conference in Baltimore.

We get into the behind-the-scenes of building a community-first brand in marketing, how Marketer Hub was created to fill a real gap in the industry, and why they’ve intentionally chosen impact over visibility.

We also talk about business partnerships, burnout, and the importance of not tying your identity to your work—something I definitely relate to as a marketing ops girlie.

Plus, they share advice for breaking into marketing and why being a “professional student” is key.

If you’re building something, navigating your career, or looking for community in marketing—this one’s for you.

Is weight loss surgery or a GLP-1 really the “easy way out”… or is that just social media talking?

In this episode of Operations Unfiltered, I’m getting personal about my own weight loss journey, including having VSG surgery in 2018. I’m joined by Jana Wolff, Director of Nutrition for the Comprehensive Obesity Management Program at GBMC in Baltimore, who was part of my care team during that process.

We talk about the realities of long-term weight management—what happens before bariatric surgery, what the journey looks like after, and how tools like GLP-1 medications fit into the bigger picture. Jana also breaks down the difference between a nutritionist and a registered dietitian, the role of therapy and support systems, and why success isn’t defined by the number on the scale.

If you’ve ever struggled with weight loss or felt overwhelmed by conflicting advice online, this conversation offers both education and encouragement.

Follow me on Instagram: @ladyzsays

Connect with Jana: www.nutritionbyjana.com
Learn more about tGBMC's Comprehensive Obesity Management Program (COMP): www.gbmc.org/services/bariatrics

Childcare is expensive. Like… $300–$400 a week per child expensive.

In this Moms Unfiltered episode of Operations Unfiltered, I’m talking about one of the biggest barriers for working moms: access to reliable, affordable childcare. As a Maryland mom paying nearly $400 a week myself, I know the math is mathing — and it’s stressful.

I’m joined by Dulaney Reeves Dent, CEO of The Nanny Network, who turned an economics thesis on the gender wage gap into a 20-year mission to support working families through in-home nanny placements and household “Sidekick” services.

We talk about the childcare crisis, women leaving the workforce, imposter syndrome, building a business while raising kids, and why moms deserve real support — not just survival mode.
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Connect with Zuryna and Live More Agency
Instagram (Zuryna): @ladyzsays

Instagram (Operations Unfiltered): @operationsunfiltered

Instagram (Live More Agency): @livemoreagency

Website: www.livemoreagency.co

Connect with Dulany and The Nanny Network
Instagram (The Nanny Network): @thenannynetwork

Website: https://nanny-network.com/

The first episode of 2026!

In this solo episode of Operations Unfiltered, I’m kicking off 2026 with an honest reset on tools, content, and what’s next. I break down tool fatigue, share what I’m actually using in my business, and talk through the ongoing conversation around business emails and professionalism in influencer marketing. This episode is about simplifying workflows, building intentionally, and creating sustainable systems behind the content.

Connect with Zuryna and Live More Agency
Instagram (Zuryna): @ladyzsays

Instagram (Operations Unfiltered): @operationsunfiltered

Instagram (Live More Agency): @livemoreagency

Website: www.livemoreagency.co

Full episode of Mindful Minutes with Raven Anderson LCSW-C (Founder of Clear Minds).

Every Tuesday this December join Zuryna Livermore and Raven Anderson LCSW-C for a weekly mental reset. These short mantras are meant to help you release and reset for an intentional week ahead.

Connect with Raven Anderson and Clear Minds Consulting and Counseling here

Being nice used to be natural. Now it’s a KPI.

In this episode of Operations Unfiltered, I break down how retailers are turning kindness into a business strategy this holiday season—from scripted smiles to Target’s “10-4 Rule.” With staffing shortages, inflation stress, and declining foot traffic, brands are operationalizing friendliness to drive engagement, loyalty, and sales.

Through my marketing operations lens, I explore:

• Why niceness is being mandated in stores
• How emotional experience is tied to dwell time and basket size
• The downside of forced kindness as emotional labor
• The big question: if niceness is required, is it still genuine?

This episode is part process design, part behavioral economics, and part real-life retail empathy. Because while companies may optimize kindness, the people doing the work are still human.

So as you shop this season, I’m leaving you with one takeaway: extend grace.