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Ponderings from the Perch

Ponderings from the Perch

Written by: Little Bird Marketing & C-Suite Radio
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Conversations with Priscilla McKinney, founder and President of Little Bird Marketing, an award-winning agency specializing in content marketing, lead generation, branding and design. As a CEO and serial entrepreneur, Priscilla's topics range from marketing best practices, the "stunning discomfort" of entrepreneurship, market research, her love of the autoharp, and other marketing oddities.℗ & © 2018 Ponderings from the Perch Art Economics
Episodes
  • What an Expert Recruiter Knows about Filling Top CPG Brand Manager and Marketing Director Roles
    Jan 23 2026
    *This episode of Ponderings from the Perch is brought to you by Rival Technologies, using AI-powered video analysis to unlock deeper meaning from unstructured data.* Candidates are going through 200 interviews before landing offers, yet companies are still losing top talent because their hiring processes are too long. Diana Benedikt, executive recruiter at Newman Search Group, joins Priscilla McKinney on Ponderings from the Perch to discuss what it truly takes to land and thrive in top CPG brand and marketing roles. Benedikt brings over 20 years of startup and VC ecosystem experience, along with deep expertise in growth strategy and talent acquisition for companies ranging from early-stage ventures to established consumer packaged goods brands in the better-for-you segment. They explore the complex skill set required for brand strategy leadership, from stage-gate experience and cross-functional relationship building to the ability to execute data-driven decisions under pressure. Brand managers operate at the hub of organizational success, with spokes reaching into R&D, finance, sales, and operations. Beyond technical expertise in persona development and go-to-market strategy, the most successful candidates demonstrate genuine passion for the brand's mission, whether that's a B Corp commitment or a fast-paced product launch cycle. Companies in the high-growth, better-for-you space, which is expanding at roughly twice the rate of traditional CPG, need professionals who can move quickly without sacrificing strategic thinking, pulling insights from data they analyze themselves rather than delegating to analysts. "I always want to note, are you pulling the data? Are you analyzing the data yourself, or do you have a bunch of analysts doing it for you? And if you're pulling it, give me an example of where you've pulled the insights, made a move," Benedikt explains. "Whether it's a pivot or a new product or pricing or whatever you're doing, being able to pull the insights into strategies that drive a positive outcome." To fill a top CPG Brand Manager role, experience requirements remain strict in today's competitive market. Companies want candidates who have already succeeded as Senior Brand Managers, not those simply ready to step up. Her advice? Candidates should diversify their opportunities and demonstrate genuine listening skills in every interaction, while companies have compelling job descriptions that serve as sales documents. When hiring processes drag on too long, top talent gets lost to competitors who move with greater urgency. Music written and performed by Leighton Cordell. Sponsors: Ever feel like your company is sitting on a goldmine of opportunities, but they keep slipping away? Most companies already have their next big win hiding in their database. Little Bird Marketing's Revenue Sprint is a proven system that works backward from your revenue goals to create a focused plan for building a sales pipeline and predictable growth. No massive budget required—just strategic execution that delivers measurable results. Ready to turn missed opportunities into new wins? Click here and build a predictable pipeline for sustainable growth. Priscilla McKinney is not just a CEO; she is also a LinkedIn Influencer. The reality is that very few people are using LinkedIn efficiently or effectively, and if you’re not careful, social media can become a black hole. When you emerge, you find you wound up in a place you never intended to go and you’re wondering where all the time went. Time is precious, and trying to be everything to everyone means becoming nothing to no one. That's why she's developed a transformative 12-week course that goes beyond basic tips and tricks – teaching you how to build a strategic network and create stellar content that cuts through the LinkedIn noise. Click here to learn more, and sign up for a spot in her social influence course today!
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    30 mins
  • AI's Role in Content Marketing Strategy
    Jan 16 2026
    *This episode of Ponderings from the Perch is brought to you by PatientSight, an agile primary research service providing timely medical insights of interest to your organization.* Most marketing teams are drowning in AI-generated content that sounds impressive but lacks the one thing that actually converts, and that's humanity. Priscilla McKinney, host of Ponderings from the Perch and CEO of Little Bird Marketing, cuts through the AI hype to reveal what actually works. She explains the critical difference between tasks you should delegate to AI and work that demands human expertise, focusing on three areas where this balance matters most, namely, content creation, strategy development, and quality control. AI excels at mechanical tasks like generating structured outlines, brainstorming blog titles at scale with SEO considerations, and providing fresh perspectives on complex topics. But, AI fundamentally lacks authentic industry experience, personal anecdotes, and the ability to build genuine emotional connections. AI has no war stories from conferences, no colleagues to quote, and no ability to call in favors for expert insights. The skeleton it builds needs human flesh on the bones, specifically the storytelling, context, and networking insights that only come from real experience. "AI tells you what happened before, but only you can decide what's going to happen next with that information," Priscilla explains. Letting any tool do your work for you without that context and insight can really get you in serious trouble, or worse—get you nowhere. Yup, if you’re using it to write compelling content that differentiates you from your competitors, good luck! While AI handles marketing automation tasks exceptionally well by compiling KPI reports, tracking performance trends, and generating benchmarks, it cannot grasp the nuanced context of your business goals or understand how priorities shift between quarters. It misses performance anomalies that aren't statistically significant but might reveal important patterns in team behavior. AI processes information like a typewriter, one line at a time, which creates inconsistencies and redundancies within projects. Music written and performed by Leighton Cordell. Sponsors: Priscilla McKinney here! I am very excited to tell you about my book: Collaboration is the New Competition: Why the Future of Work Rewards A Cross Pollinating Hive Mind and How Not to Get Left Behind The book's chapters are designed to be time-efficient, ensuring busy professionals can easily integrate these transformative ideas into their workflow. From discussing the state of affairs in business to providing fundamental strategies and seven practical anchors for staying on course, this book offers a fresh perspective and a competitive advantage in today's complex business landscape. Visit priscillamckinney.com for more information. Priscilla McKinney is not just a CEO; she is also a LinkedIn Influencer. The reality is that very few people are using LinkedIn efficiently or effectively, and if you’re not careful, social media can become a black hole. When you emerge, you find you wound up in a place you never intended to go and you’re wondering where all the time went. Time is precious, and trying to be everything to everyone means becoming nothing to no one. That's why she's developed a transformative 12-week course that goes beyond basic tips and tricks – teaching you how to build a strategic network and create stellar content that cuts through the LinkedIn noise. Click here to learn more, and sign up for a spot in her social influence course today!
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    22 mins
  • Using Customer Insights for Better Customer Experience
    Jan 9 2026
    *This episode of Ponderings from the Perch is brought to you by Rival Technologies. Ranked among the world's most innovative insights suppliers in Greenbook’s 2025 GRIT Report, Rival Technologies uses AI-powered video analysis to unlock deeper meaning from unstructured data.* Most companies don't have a product problem but an operational problem that's quietly destroying their customer experience. On this episode of Ponderings from the Perch, host and Little Bird Marketing CEO Priscilla McKinney talks with Lasandra Barksdale, Founder and Principal at Kompass Customer Solutions about using customer insights to improve customer experience (CX). They examine how service-driven businesses often excel at marketing and sales but fail at the handoffs, workflows, and internal processes that determine whether customers stay or leave. Barksdale talks about her work helping companies transform support tickets, online reviews, and frontline feedback into actionable customer insights to create a clear roadmap for removing friction from the customer journey. And that is the crux of great CX! Specifics they discuss include how friction typically occurs at the handoff between departments, where no one truly owns the customer experience. While marketing drives interest and sets expectations, sales closes the deal, but breakdowns happen during delivery. This is when slow onboarding, internal efficiency policies, and disconnected tech systems create customer frustration. Barksdale emphasizes that the real challenge is recognizing that customers evaluate the entire experience as one seamless interaction, not as separate departmental functions. "I think we have to remember that customers really don't separate your marketing from your operations. It's, and we should either, right," Barksdale explains. "It's all one experience." The conversation also addresses how companies can identify friction by examining support tickets, online reviews, customer surveys, and feedback from frontline teams. Barksdale explains that call reduction itself is not a customer experience strategy because the real goal should be eliminating the need for customers to call at all. She shares practical examples, including how Amazon proactively refunded her for a subpar movie rental before she even thought to complain, demonstrating how companies can address friction before customers experience it as a problem. Music written and performed by Leighton Cordell. Sponsors: Tired of generic marketing firms that don't get market research? Say hello to Little Bird Marketing, the revenue generation company of choice for the market research industry. Our "peeps" understand market research inside and out. We know your buyers, craft meaningful messages that move them to buy, understand the competitive landscape and where you fit in the market. We get the industry - from qual/quant to emerging technologies. Why settle for getting the job done when you can soar with marketing that drives real revenue? Click here to get started. Priscilla McKinney is not just a CEO; she is also a LinkedIn Influencer. The reality is that very few people are using LinkedIn efficiently or effectively, and if you’re not careful, social media can become a black hole. When you emerge, you find you wound up in a place you never intended to go and you’re wondering where all the time went. Time is precious, and trying to be everything to everyone means becoming nothing to no one. That's why she's developed a transformative 12-week course that goes beyond basic tips and tricks – teaching you how to build a strategic network and create stellar content that cuts through the LinkedIn noise. Click here to learn more, and sign up for a spot in her social influence course today!
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    24 mins
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