Running a pub is more than pulling pints — it’s about managing people. Too many landlords fall into the trap of only addressing staff performance when problems boil over. That reactive approach wastes talent, drives turnover, and stalls growth.

A smarter way is the Performance Management Cycle: Plan → Coach → Review. By setting clear expectations, tailoring coaching styles (think Hersey & Blanchard’s Situational Leadership II), and recognising good performance, landlords can build a culture of continuous improvement. The result? Motivated staff, stronger service, and a more profitable pub.

Staff turnover is draining pubs of time, money, and talent — but there’s a smarter fix than discounts or constant hiring. Personal Development Plans (PDPs) give landlords and staff a roadmap for growth, built around three simple questions: Where am I now? Where do I want to be? How can I get there? By investing in PDPs, pubs create engaged teams, better customer service, and stronger profits.

Most landlords waste money hitting “boost” on a blurry pint photo and hoping punters show up. The result? 3 likes — usually from your mum, your bar manager, and one random bloke.

This episode is your Beyond the Boost playbook: how to stop wasting budget and start running Facebook & Instagram ads that actually sell pints, seats, and roasts.

We’ll cover: 🍻 Why boosting is dead in 2025. 📍 How to target locals within 2 miles — not the whole city. ⚽ Templates that fill quiz nights, match days, and roast slots. 📊 Real ROI case studies (£75 → £1,200+ sales). 🎯 How to track bookings, not likes.

If you’ve ever sworn ads don’t work for pubs — this will change your mind.

👉 Full Pub Ads Playbook → smartpubtools.com/blog 👉 Ad templates on tap → smartpubtools.net