Kwin Peterson is Senior Account Manager at RH Borden and Company, a Salt Lake City-based firm applying advanced sensor technology and data-driven solutions to modernize wastewater and sewer systems across the US. He has supported more than 60 collection systems in becoming more efficient through condition-based maintenance and innovative assessment tools. Kwin also serves on the San Francisco Bay Section Collection Systems Committee. Before joining RH Borden, he spent 17 years in the electric utilities industry working in education, public relations, and technical committee support.

Across the US, aging wastewater systems are failing quietly beneath cities, draining budgets and increasing public health risks without clear visibility or accountability. Municipal leaders often lack the data needed to prioritize repairs, justify spending, or act before small issues become crises. How can cities see those problems coming and fix them before they spiral out of control?

According to Kwin Peterson, a longtime wastewater technology advocate, the real issue is not a lack of effort but a lack of visibility. For Kwin, the key lies in using data to make underground systems as understandable and defensible as roads, parks, or traffic signals. He explains how tools like sensors and condition-based monitoring reveal which small sections of a system are actually causing the biggest problems, instead of wasting time and money treating everything equally. By translating technical findings into clear financial impacts, he shows how cities can finally connect sewer maintenance to budget decisions. The bigger takeaway is that data turns wastewater management from guesswork into strategy, giving municipalities control instead of constant crisis.

In this episode of Saving Our Sewers, Kwin Peterson, Senior Account Manager at RH Borden and Company, is interviewed by Chad Franzen of Rise25 to discuss how data-driven technology is modernizing wastewater infrastructure. Kwin breaks down why most sewer systems are underfunded, how smart monitoring reduces unnecessary labor, and what it takes to gain buy-in from city councils. He also delves into workforce shortages and how modern-day systems help crews do more with less.

Jon Borden is the President of RH Borden and Company, a Salt Lake City-based firm applying advanced sensor technology and data-driven solutions to modernize wastewater and sewer systems across the US. Under his leadership, RH Borden pioneered digital twin and condition-based maintenance strategies, enabling cities to streamline maintenance and deliver the nation's largest inflow and infiltration study in New York with more than 400 sensors deployed. With a background in Fortune 100 IT program management, Jon brings proven digital transformation expertise to aging infrastructure.

America's sewer infrastructure is aging, under-monitored, and expensive to maintain, often relying on outdated, time-based practices. Cities face shrinking budgets, labor shortages, and limited visibility into what's actually failing underground. How can municipalities modernize critical wastewater systems without overspending or overhauling everything all at once?

Jon Borden says the answer starts with using data to understand actual system conditions rather than relying on schedules or assumptions. As an expert in wastewater infrastructure technology and digital systems, Jon explains how sensors, acoustics, and analytics help cities focus work where it truly matters. He encourages utilities to rethink "more work" as "smarter work," adopt condition-based maintenance, and use data to guide long-term planning. The result is greater efficiency, lower costs, and better outcomes for communities.

In this episode of Saving Our Sewers, Jon Borden is interviewed by Chad Franzen of Rise25, as they explore data-driven innovation in wastewater infrastructure. Jon provides insights on condition-based maintenance, digital twins in sewer systems, AI-powered inspections, labor shortages in municipalities, and strategies for reducing inflow and infiltration.