Smart Team, Weak Results? Build What People Actually Want Using Empathy
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Smart Team, Weak Results? Build What People Actually Want Using Empathy
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About this listen
In this episode, Lisa Urbanski sits down with Wayne Li to break down why empathy isn’t soft — it’s strategic.
You’ll learn:
🔥 Why intelligent teams still build the wrong thing
🧠 The 3 types of empathy (and how to apply them at work)
🚀 The skill AI can’t replicate — and why it matters now
🔎 Why observing behavior beats asking people what they want
🛠 A simple design framework to make better decisions under pressure
📈 How contextual awareness gives you a leadership edge
If you lead teams, build products, or are designing your next career move, this conversation gives you a practical framework you can use immediately.
🚀 Take Action with Wayne K. Li
🌐 Visit Wayne’s website: www.wlidesign.com
🎓 Learn more through Georgia Tech: https://id.gatech.edu/people/wayne-li
🔗 Connect with Wayne
- LinkedIn: https://www.linkedin.com/in/wayne-li-8569081/
- Instagram: https://www.instagram.com/wlicoyote/
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