• More Isn't Better: The Trap of Overproduction - Overproduction
    Feb 18 2026

    In this episode of Stepping Up Healthcare, we dive into the concept of overproduction in healthcare, explaining how it creates hidden work, consumes valuable time and attention, and covers for defects. Takt discusses the impact of the push versus pull mentality on healthcare efficiency.

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    8 mins
  • When Mistakes Multiply: Why Defects Hurt Everyone - Defects
    Feb 11 2026

    Takt discusses the first waste of DOWNTIME, the pervasive issue of Defects in healthcare processes. He explores the types of defects, their impact on workflow, cost, trust, and staff morale, and provides real-world examples.

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    9 mins
  • Busy Can Feel Productive (But Isn't): VA, NVA, W
    Feb 4 2026

    Takt discusses the importance of distinguishing between value-added work, non-value-added work, and waste in healthcare. Learn how to identify these categories to streamline processes and improve patient care. Set the foundation of understanding and eliminating waste in your daily workflow.

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    12 mins
  • Process Improvement Intuition: Red Flags of Broken Processes
    Jan 26 2026

    In this episode of Stepping Up Healthcare, Takt emphasizes the importance of recognizing problems in healthcare processes before attempting to fix them. He discusses how minor gaps in processes often lead to workarounds that, over time, become standard practice. Takt shares tips on spotting red flags, such as inconsistencies and reliance on sheer willpower of staff, and introduces the principle of 'go and see' to observe real workflow conditions. Listeners are given homework to practice identifying unclear or complicated tasks as a starting point for improvement.

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    7 mins
  • Welcome to Stepping Up Healthcare
    Jan 26 2026

    Welcome to the show!

    We will talk about what this show is all about!

    Whether you are a nurse or doctor, in hospital administration or sterile processing, we will be talking about your processes. Doesn't matter if you are clinical or nonclinical, it would be great to have here!

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    4 mins