Most technology initiatives don’t fail because the technology doesn’t work. They fail because execution is underestimated.

In this episode of The Additive Advantage, we sit down with Todd Gagne—former Concur executive, serial entrepreneur, and founder of Wildfire Labs—to talk about what it really takes to move strategic initiatives from idea to impact.

Todd brings experience from early-stage startup failure, enterprise-scale growth, and hands-on work helping leaders turn ideas into real businesses. The conversation spans additive manufacturing, AI, leadership, and systems thinking, with one consistent theme: technology succeeds or fails based on people, alignment, and execution.

Link to Show Notes

This conversation reinforces a simple truth: no matter how advanced the technology, success is determined by people, incentives, and execution. Leaders who understand this—and act on it early—build organizations that can adapt, scale, and win.

If the real challenge for you is turning insight into execution—and you want to talk through what this looks like in your organization—you can find us at: https://www.b9c.com/additiveadvantage

About the Show
The Additive Advantage Podcast explores what it really takes to turn additive manufacturing into a scalable, performance-driven business capability. Hosted by Dani Mason and Shon Anderson, the show features real conversations with leaders accountable for outcomes — not hype.

Follow & Subscribe
Follow The Additive Advantage Podcast on Apple Podcasts and Spotify, watch full episodes on YouTube, and follow us on LinkedIn to stay up to date on new episodes and insights.
Apple | Spotify | YouTube | LinkedIn

About B9Creations
The Additive Advantage Podcast is produced by B9Creations as part of our commitment to moving additive manufacturing beyond experimentation and into real-world production. The podcast reflects the same outcome-focused, execution-driven approach we bring to our work with customers.

At B9Creations, we help organizations operationalize additive manufacturing as a strategic capability through advanced 3D printing platforms, software, and the Additive Advantage Model. The conversations on this pod...

On The Additive Advantage, we talk about why additive manufacturing succeeds or fails — and why the answer is never the printer itself.

In this episode, we’re joined by Paul Chabala, Senior Manager of Managed 3D Printing Services at Ricoh USA, who brings one of the clearest inside-out perspectives on enterprise additive manufacturing.

Paul began his career in product development, but additive pulled him into manufacturing when his organization needed to move from experimentation to production — without an internal playbook for how to do that. During his time at Crown Equipment, he helped build additive as an operational capability, navigating challenges that don’t show up in slide decks: leadership buy-in, skills gaps, resourcing tradeoffs, governance, and risk.

Today, Paul works on the solution side, helping companies adopt and scale additive through managed services — applying the hard lessons he learned the first time around.

This conversation isn’t about machines.

It’s about what has to change inside an organization for additive to work — and why, when it finally does, it looks a lot more boring than expected.

What You’ll Learn in This Episode

1. Additive Is an Organizational Change Problem First

Technology readiness is rarely the limiting factor. The real friction shows up when additive moves from R&D into production and collides with existing structures, incentives, and leadership priorities.

2. The Most Critical Role Is the “Translator”

Organizations underestimate how important it is to have someone — or a team — who speaks DFAM, manufacturing rigor, and executive ROI language simultaneously. Without that translation layer, additive stays siloed and fragile.

3. Parallel Systems Are a Symptom — Not the Goal

Running key capabilities in parallel (like DFAM “shadow lanes”) can keep progress alive when alignment doesn’t exist, but it’s also a signal that additive hasn’t been fully absorbed. Success means merging back into the core business once the capability proves itself.

4. ROI Must Be Framed at the Enterprise Level

Department-level wins aren’t enough. To scale additive, leaders must understand how time-to-value, risk reduction, and operational flexibility roll up to enterprise outcomes and the P&L.

5. The Future of Additive Sounds Boring — and That’s the Point

Five year

About the Show
The Additive Advantage Podcast explores what it really takes to turn additive manufacturing into a scalable, performance-driven business capability. Hosted by Dani Mason and Shon Anderson, the show features real conversations with leaders accountable for outcomes — not hype.

Follow & Subscribe
Follow The Additive Advantage Podcast on Apple Podcasts and Spotify, watch full episodes on YouTube, and follow us on LinkedIn to stay up to date on new episodes and insights.
Apple | Spotify | YouTube | LinkedIn

About B9Creations
The Additive Advantage Podcast is produced by B9Creations as part of our commitment to moving additive manufacturing beyond experimentation and into real-world production. The podcast reflects the same outcome-focused, execution-driven approach we bring to our work with customers.

At B9Creations, we help organizations operationalize additive manufacturing as a strategic capability through advanced 3D printing platforms, software, and the Additive Advantage Model. The conversations on this pod...

Why do so many additive manufacturing (AM) initiatives stall, miss ROI targets, or quietly disappear—despite great technology and smart engineers?

In this episode of The Additive Advantage Podcast, hosts Dani Mason and Shon Anderson cut through the hype to unpack the real reasons AM programs fail—and what successful organizations do differently.

Spoiler: it’s rarely the printer.

From misaligned incentives and weak business cases to overlooked human dynamics and poor partner selection, this conversation dives deep into what actually determines success or failure in AM, advanced manufacturing, and even AI-driven initiatives.

You’ll hear real-world stories from aerospace, medical, life sciences, and manufacturing leaders—plus practical, no-BS advice for executives, engineers, and transformation leaders who want AM initiatives that hit the P&L, not just the lab.

In this episode, we cover:

• Why “can we?” vs. “should we?” is the most important AM question
• The #1 mistake companies make when launching AM programs
• How hidden people and organizational gaps derail promising initiatives
• Why most AM pilots never make it to production—or the P&L
• How to think about total cost of ownership, not just cost per part
• The role of trust, transparency, and partnership in successful transformation
• Why picking the right partner matters more than picking the right printer
• What AM leaders can learn from AI adoption and change management
• How to future-proof your AM strategy in a rapidly evolving landscape

Who should watch this:

• Manufacturing executives, GMs, and SVPs
• Additive manufacturing and advanced manufacturing leaders
• Engineering, supply chain, and quality professionals
• Anyone responsible for technology transformation, ROI, or innovation strategy

If you’ve ever asked:

• Why didn’t our AM initiative deliver the results we expected?
• How do we know if additive is the right solution?
• How do we de-risk AM before spending millions?

This episode is for you.

🎧 Listen on Apple Podcasts & Spotify
📺 Watch on YouTube
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📩 Have a real-world AM success or failure story? Rea

About the Show
The Additive Advantage Podcast explores what it really takes to turn additive manufacturing into a scalable, performance-driven business capability. Hosted by Dani Mason and Shon Anderson, the show features real conversations with leaders accountable for outcomes — not hype.

Follow & Subscribe
Follow The Additive Advantage Podcast on Apple Podcasts and Spotify, watch full episodes on YouTube, and follow us on LinkedIn to stay up to date on new episodes and insights.
Apple | Spotify | YouTube | LinkedIn

About B9Creations
The Additive Advantage Podcast is produced by B9Creations as part of our commitment to moving additive manufacturing beyond experimentation and into real-world production. The podcast reflects the same outcome-focused, execution-driven approach we bring to our work with customers.

At B9Creations, we help organizations operationalize additive manufacturing as a strategic capability through advanced 3D printing platforms, software, and the Additive Advantage Model. The conversations on this pod...