In this episode, host James Mackey talks with Jeremy Lyons, Co-Founder of RecOps Collective, about what recruiting operations really includes, why AI rollouts often fail without clear context, and how hiring culture shows up in the data. They discuss scheduling automation, the hidden cost of automating entry-level roles, and practical ways to stay credible while working with vendors and partners.

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Host James Mackey sits down with Jennifer Anker, a talent acquisition executive who has built and led recruiting organizations at Illumio, Twilio, Wiz, and Okta. Long before recruiting, Jennifer studied animal behavior and worked with marine mammals - an experience that shaped the calm, positive-reinforcement leadership style she still uses today.

Jennifer and James explore how to deliver direct feedback with empathy, use positive reinforcement as a genuine management philosophy, and build teams that feel empowered to challenge ideas - including their leader’s. They also discuss overcoming imposter syndrome, creating a culture of “disagree and commit,” and adapting coaching to what motivates each individual.

The conversation closes with a practical look at AI in recruiting, from note-taking tools to custom AI agents, and why recruiters who learn to work alongside AI will have a significant advantage over those who don’t.

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We sit down with Michael Prem, Head of Recruiting at Skyflow, to explore how growing up across Sri Lanka, Zambia, and Toronto shaped his coaching-first approach to hiring and leadership. He explains why he values hard work over “perfect-for-the-moment” talent, especially in fast-moving startup environments where priorities shift every few months. Along the way, we connect competitive sports, startup pace, and the rise of AI in recruiting to one core idea: adaptability and trust win over time.

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Vincenzo Fasulo grew up in Benevento, Italy, a city older than Rome. After moving to the U.S. during one of the most uncertain chapters of his life, he built an unconventional path from receptionist to Head of Talent at SafeBreach. In this conversation, he shares how that journey shaped the way he leads TA today: looking past the resume, giving people a chance, and building recruiting systems that can keep up with AI.

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Aurelien Drieu is Qonto's Head of Talent Acquisition. Over the past six years, he's helped scale the company from 200 to 1,700+ employees. In this conversation, he shares how his team uses AI to move faster without trading off on quality - from automating dashboards and building in-house agents that take on repetitive but high-leverage prep work (persona finalisation, interview grids, job descriptions, case studies) to note-taking, AI interviewing tests, and testing candidates' AI fluency during the interview process. The result: a 25% productivity gain between late 2025 and Q1 2026, and a clear point of view on why the next phase of recruiting won't be won by the most automated teams, but by those that pair automation with sharper human judgment.

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What does it actually take to grow as a talent leader when the playbook keeps changing? Chelsea Kovak, Head of Global Talent Acquisition at TaskRabbit, shares how she thinks about AI, data, tooling, and the skills recruiters need to build in a market that’s moving faster than ever. Along the way, she reflects on her path from sales to talent acquisition, the value of being a connector, and why adaptability may be the most important skill in modern recruiting.

Connect with host James Mackey on LinkedIn!

Thank you to our sponsor, SecureVision, for making this show possible!

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Growing up between Canada and East Africa, Michael Kieran’s childhood was shaped by international communities, close encounters with elephants and lions, and experiences that challenged the way he saw the world. He brings that same perspective to building high-performing recruiting teams grounded in consistency, ambition, and continuous growth as a Fractional Talent Leader. In this conversation, he shares why the best TA organizations think differently about performance, AI, and what it really means to become world-class.

Connect with host James Mackey on LinkedIn!

Thank you to our sponsor, SecureVision, for making this show possible!

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Jessica Wheeler went from growing up in Vancouver, Washington to building talent programs at some of the biggest names in entertainment and gaming, including Hulu, Activision, and Take-Two Interactive. Now VP, Global Head of TA Strategy at Take-Two, she shares how scaling Hulu from 500 to 3,000 employees, leading through reputation challenges at Activision, and centralizing TA across 2K, Zynga, and Take-Two shaped her leadership style.

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Intro (00:00)

Background (00:46)

Career (06:52)

Ta (29:22)

Thank you to our sponsor, SecureVision, for making this show possible!

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SecureVision: #1 Rated Embedded Recruitment Firm on G2!
https://www.g2.com/products/securevision/reviews

Thanks for listening!