In this episode Taylor and G.K. discuss making our way through those sensitive conversations including grief and loss. Coaches - while not masquerading as therapists - have many opportunities to help people at sensitive times in their lives. This episodes offers tips and experiences that we hope you find helpful.

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Conflict is a part of life. Most people are uncomfortable confronting and resolving conflict and choose to ignore it or bury their heads in the sand and hope it goes away. Conflict rarely goes away or resolves itself on its own.

This episode considers ways to turn conflict into a product conversation.

In this episode Taylor and G.K. discuss best practices in selling professional services. Nothing happens until someone buys what you have to offer. We talk about the mindset of ethical selling, what motivates clients to pay for our services, and how to take the resistance out of selling.

Pay special attention to TEA (Think, Emote (Feel), Act) vs EAR (Emote, Act, Rationalize)

Most coaching conversations start with a story—but the real issue is often hidden beneath it.

In this episode, Taylor and G.K. discuss the power of Discovery Questions: intentional, open-ended questions that help uncover a client’s motivations, frustrations, resistance, pain points, goals, desired outcomes and decision-making strategies.

Used well, Discovery Questions reveal the “Question Behind the Question”—the deeper concern driving the conversation. When coaches learn to recognize and explore these hidden questions, conversations move from surface talk to meaningful insight and progress.

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Taylor and G.K. discuss the contrasts between coaching and mentoring or teaching. Both serve valid roles in transformational relationships, yet a coach much be aware of when either is being actively engaged in.

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In this episode Taylor Steinke and G.K. Self explore coaching through curiosity. Rather than a hard structured interview where the person being coached is subjected to an arbitrary agenda scripted by the coach, what happens when you scrap the agenda and focus on the person and their challenge.

Agendaless does not mean no structure. The spine of the conversation - from the coach's point of view - is Listen, Reflect, Challenge, and Move to Action.

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Taylor Steinke and G.K. Self discuss strategies for keeping long-term coaching clients engaged and the coaching relationship productive. We talk about ways to keep the process from growing stale and how to avoid pitfalls like moving from coaching to being buddies, and devolving from outcome-focused interactions to weekly social calls, etc.

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Taylor and G.K. explore the use of "Why" questions in excavating root causes of client challenges. Common practice is to avoid asking "Why?" when coaching clients or direct reports and instead ask "What", "How", "When", and "Where" reflective questions.

There are times, however, when in the proper setting, asking "Why?" is the most effective route to discovering the root of the problem.

Contact us at taylorsbridgecast@gmail.com